Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
4,062 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,062 reviews
November 02, 2021
The people who regularly help me in Sales (James) and in the service department (Amy Gasabyan) are professionals. They know how to accurately answer my questions, address my concerns and provide me with goo the service department (Amy Gasabyan) are professionals. They know how to accurately answer my questions, address my concerns and provide me with good advice 100% of the time. I am not an easy to please customer, but they always come through. I had an issue with squeaky breaks, and Amy explained what my options were with cost and trade-off, leaving the decision up to me but providing me with good information to decide. My car breaks are fine now, thank you Amy. James is one of the few salespeople whose business card I kept. He knew everything about the car my wife and I were looking for (new X3). Knew the options, the mileage, the colors. Exactly what I expect a professional salesperson to be. I am looking forward to buying my next BMW with help from James. Thank you and keep up the good work. More
by Mr. Beyrouthy
Verified Customer
October 29, 2021
I love Pacific BMW. They made me an offer I couldn't refuse. I LOVE my BMW X1 refuse. I LOVE my BMW X1 More
by justyrogan
October 28, 2021
the response from service is that they cannot duplicate the problem when the vehicle is with them, and each time the car is there for about a week. Very disappointing that a dealership is unable to fix th the problem when the vehicle is with them, and each time the car is there for about a week. Very disappointing that a dealership is unable to fix the problem. First time I took the car there for the problem they called and told me the vehicle is repaired and, drove out of the lot and before I got to the first signal light the error message came on on the screen again. Very disappointed in BMW the brand as a whole. I had 4 BMW in a row and left the brand for Mercedes and had 5 Mercedes in a row, I thought I try them again and have an M8 Comp Cabriolet, an X3 and now an X5, but these will be the last BMWs for my household, customer service is what brings the customer back. More
by james@tmjinsurance.com
Employees Worked With
October 28, 2021
Marco communicates quickly and professionally. Super helpful and did a great job. Service team was also great and sent progress videos while they were working on my car! helpful and did a great job. Service team was also great and sent progress videos while they were working on my car! More
by LBOCCACCIO
Employees Worked With
October 27, 2021
Best service. Nice team I will recommend to my friends. Best service. Nice team I will recommend to my friends. Happy with my car and one more time with cell's team Best service. Nice team I will recommend to my friends. Happy with my car and one more time with cell's team More
by Harut
October 25, 2021
In and our very quick. Professional service. Uber ride to and from the dealership was fast and convenient. Perfect service. to and from the dealership was fast and convenient. Perfect service. More
by Mnmqt
Employees Worked With
October 25, 2021
Staff iS super professional and very helpful. Gallo always delivers! Very satisfied with Pacific BMW always delivers! Very satisfied with Pacific BMW More
by SHUSHANVK
