
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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No communication. Horrible customer service. Took my car for over 6 days and I had chase them to find out when it would be ready. Sent back my car and it wasn’t even washed which every luxury dealership doe for over 6 days and I had chase them to find out when it would be ready. Sent back my car and it wasn’t even washed which every luxury dealership does for its clients. More
A pleasant experience from the beginning to the end. Thanks Thanks More
Outstanding service advisor. Goes above and beyond for the customers. the customers. More
Good service, and a friendly no-pressure sales process. Everything was as promised. Everything was as promised. More
This was the 4th BMW dealership I went to. I had a bad experience at the previous 3 but after talking with Steven, I realized I was in good hands. He was extremely helpful and responsive. I couldn’t have experience at the previous 3 but after talking with Steven, I realized I was in good hands. He was extremely helpful and responsive. I couldn’t have asked for a better buying experience. More
Dealer service rep told me they can not help me and to call customer relations. When I asked to speak to manager they said no you can not. call customer relations. When I asked to speak to manager they said no you can not. More
GREAT SERVICE, EVERYTHING WAS GREAT WITH MY SERVICE EXPERIANCE. STAFF IS VERY FRIENDLY AND KNOWLAGABLE. HIGLY RECOMEND GOING TO THIS DEALRSHIP FOR YOUR BMW NEEDS. EXPERIANCE. STAFF IS VERY FRIENDLY AND KNOWLAGABLE. HIGLY RECOMEND GOING TO THIS DEALRSHIP FOR YOUR BMW NEEDS. More
They did a great job with the maintenance of my car, but they needed a part so they kept my car for 4 days. On last day, my rep. was not there but the maintenance manager Jesus called me back and made sure they needed a part so they kept my car for 4 days. On last day, my rep. was not there but the maintenance manager Jesus called me back and made sure I get my car back asap. More