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Pacific BMW
Glendale, CA
3,945 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,945 reviews
April 29, 2021
Vanessa was super helpful and informative. She took care of my transaction in a safe manner and also took the time to address my concern from my last service experience with a different dealership. Definite of my transaction in a safe manner and also took the time to address my concern from my last service experience with a different dealership. Definitely will be coming back. More
by willxhunting
Verified CustomerEmployees Worked With
Vanessa Vazquez
April 29, 2021
I would like to have given you a 5 star rating, but this car was purchased literally, over the phone, which is not what I am used to. I did have a close friend, inspect the car and drive it for me, and he w car was purchased literally, over the phone, which is not what I am used to. I did have a close friend, inspect the car and drive it for me, and he was most pleased. My dealings with your associate were pleasant, however, there were more phone calls and texts due to our distance. (I am in Hawaii and this car was purchased to replace one wrecked in a collision, fortunately no one was injured). In my mind, I was Raffi Ohanesian’s “only” customer. In reality, he had others to deal with. Please survey me again once I have had the car a while. More
by ONDAJOB
Employees Worked With
April 29, 2021
Excellent Service - Highly Recommend Amie - she is awesome and the reason I always go there. Always takes good care of us and keeps us informed. awesome and the reason I always go there. Always takes good care of us and keeps us informed. More
by williamsyrkin
April 27, 2021
very smooth transaction Very professional customer service Thank you very much! Best service and customer service. Rene Karimyance was ABSOLUTELY amazin Thank you very much service Thank you very much! Best service and customer service. Rene Karimyance was ABSOLUTELY amazin Thank you very much More
by robertaghakian
April 27, 2021
Excellent and speedy service. My personal experience was nothing short of exceptional. I will return to Pacific BMW in Glendale, CA for future service needs. nothing short of exceptional. I will return to Pacific BMW in Glendale, CA for future service needs. More
by A.DERZ.
Employees Worked With
Henry Burmayan
April 27, 2021
I would like to thank John for taking care of my vehicle in such a short period of time. Had to tow my car to the dealer after hours on a weekend. I spoke to John in the morning and he assured me he would b in such a short period of time. Had to tow my car to the dealer after hours on a weekend. I spoke to John in the morning and he assured me he would be on top of everything. I had my car back the same evening and all of my concerns were addressed, amazing service and very friendly customer service :) More
by MHONARCHIAN
Employees Worked With
John Vazquez
April 27, 2021
Poor customer service experience. As a new BMW owner, it would be great to have a service advisor that provides detailed information on services in a professional manner. It would also be beneficial if I de would be great to have a service advisor that provides detailed information on services in a professional manner. It would also be beneficial if I decline a particular service and it is crucial and will alter my dashboard reading would be helpful to know that up front. More
by mslaughter
Employees Worked With
Justin
April 26, 2021
I walked in without an appointment and Manny and Gilbert fit me in last minute, which I really appreciated. The car was delivered as promised. Great experience. It wouldn't let me click on your name, but 5 fit me in last minute, which I really appreciated. The car was delivered as promised. Great experience. It wouldn't let me click on your name, but 5 stars! Thanks, Gilbert! More
by noahgilbert
Employees Worked With
Won't let me click on an employee...Gilbert, 5 stars.
April 26, 2021
Very professional customer service will recommend to everyone. Pacific BMW thank you for the best service I always get at your dealership. Staff is amazing everyone. Pacific BMW thank you for the best service I always get at your dealership. Staff is amazing More
by arsmatevosyan
Employees Worked With
Other Employees :
Daniel Ramirez, Gilbert Pogosyan, Henry Burmayan, Narek Petrosian
April 26, 2021
I had a very good experience with Thomas, Andy and Yesayi. They were so kind and helpful and made the impossible, possible! . Sarkis was ABSOLUTELY the highlight of the experience. . The finance dep Yesayi. They were so kind and helpful and made the impossible, possible! . Sarkis was ABSOLUTELY the highlight of the experience. . The finance department was amazing as well. I truly appreciate everyone’s help with regards to my first experience with BMW. Thank you! More
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