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Pacific BMW
Glendale, CA
3,961 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,961 reviews
January 18, 2021
They take great care of your car but sure are very very slow. They kept the car for an entire week for some miner works. slow. They kept the car for an entire week for some miner works. More
by malavasidp
Verified CustomerEmployees Worked With
January 18, 2021
I am pleased with my overall experience they provided me with a very detailed video of my cars problematic areas which I thought was extremely transparent and my service advisor was very knowledgeable and t with a very detailed video of my cars problematic areas which I thought was extremely transparent and my service advisor was very knowledgeable and trustworthy. More
by BLKJAGGY
Employees Worked With
Other Employees :
Gilbert Pogosyan, Henry Burmayan, Narek Petrosian
January 18, 2021
Narek was beyond amazing. Simple and see less experience. Was able to get the car fixed and back to me in no time. Great work! I will be back Was able to get the car fixed and back to me in no time. Great work! I will be back More
by tovmasp
Employees Worked With
Andy Adamyan, Narek Petrosian
January 18, 2021
Impeccable service made drop off and pickup safe and convenient for my wife. We were way behind on CBS requests because of anxiety about bringing the car in. Manny made it easy under our maintenance ser convenient for my wife. We were way behind on CBS requests because of anxiety about bringing the car in. Manny made it easy under our maintenance service contract. More
by bradford.berling
Employees Worked With
January 18, 2021
I received notification my car was ready. As requested I received notification my car was ready. As requested by text, I notified the text message service when I would arrive so that they could have th I received notification my car was ready. As requested by text, I notified the text message service when I would arrive so that they could have the car ready. When I got there, the car was not ready, I had to wait 25 min for my car to be brought to the service bay. Then (I have a BMW I3), I received it back with a 2-mile charge. When I notified the service department, I was told by the rep that 'he didn't receive notification he was supposed to charge it' and he was saying it in a way as though he couldn't or wouldn't help me. Only when I refused delivery of the car did he find a charger in the sales department. He then told me 'you can charge it in sales but only for 45 minutes' (as though I wanted to be there and wait for it to charge). Overall, it was very easy to see the car was nearly completely dead, and they tried to deliver it to me and act surprised that I had any issues with it. I would have barely made it down the street. The car had been brought in for a battery issue, and then returned with no charge. It was very frustrating to have to stay on-premise to charge the car myself and be exposed to additional people (at least 4 employees, 3 more than needed) during the Covid 19 pandemic. The 10-minute pickup turned into 90 minutes of me waiting, getting the car back with a dead battery, looking for and then waiting for a charge. More
by jj
Employees Worked With
not sure, check the record
January 18, 2021
THIS IS AN AMAZING DEALERSHIP! HIGHLY RECOMMEND! Working with Yesayi and Lucy was delightful! Truly the best experience I have ever had! I would come back! Working with Yesayi and Lucy was delightful! Truly the best experience I have ever had! I would come back! More
by lroskelly
January 18, 2021
Great service, safe during COVID, would most definitely recommend to friends, co workers and family. Rene was super helpful and helped me find the perfect new car recommend to friends, co workers and family. Rene was super helpful and helped me find the perfect new car More
by ALEXANDRADEMATTIA
January 18, 2021
I feel welcomed every time I set foot at the dealership, wether I’m taking my car to service or purchasing a mew car. Great customer service wether I’m taking my car to service or purchasing a mew car. Great customer service More
by Floresbig6
Employees Worked With
January 17, 2021
Gilbert is Amazing ,Can't express how much I appreciated his help and communication. The staff treats you and your vehicle like it’s their own. They will advise you of problem(s) before repair. This dealers his help and communication. The staff treats you and your vehicle like it’s their own. They will advise you of problem(s) before repair. This dealership is a great place to take your vehicle when you need it taken care of in a timely manner. More
by ronnylazar35
Employees Worked With
Gilbert Pogosyan
January 16, 2021
Contact with service advisor ok until he had off. No Contact with service advisor ok until he had off. No communication when ready. car ran out of oil while daughter returning to school, very disappoint Contact with service advisor ok until he had off. No communication when ready. car ran out of oil while daughter returning to school, very disappointed. More
by THOMPSONGIRLS3
Employees Worked With
