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Pacific BMW
Glendale, CA
3,964 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,964 reviews
Verified Customer
January 12, 2021
Service was great everyone’s friendly had no issues in and out looking forward for next time TY ._._._._._._._._ and out looking forward for next time TY ._._._._._._._._ More
by irving.pob
Employees Worked With
January 12, 2021
Everything what they have done it to me professional and was perfect. their service and knowledge was great . Especially Amy showed me how to care of vehicle during this season. was perfect. their service and knowledge was great . Especially Amy showed me how to care of vehicle during this season. More
by SONNYAN
January 11, 2021
The service here was quick and efficient. Thank you for taking care of my beautiful car and letting me get a loaner with heated seats! Communication was great too. taking care of my beautiful car and letting me get a loaner with heated seats! Communication was great too. More
by ILSEMARIAKRUGER
Employees Worked With
Justin Ko
January 11, 2021
The sales person (Adees) was on time, prepared and really knowledgeable. Able to answer all of my questions with confidence. He wasn’t pushy or aggressive. knowledgeable. Able to answer all of my questions with confidence. He wasn’t pushy or aggressive. More
by ramirezlaurenc
January 11, 2021
Great service and professional. Fast and friendly. Organized. Clean. Efficient. I don't have anything else to say but this review is requiring 25 words. Organized. Clean. Efficient. I don't have anything else to say but this review is requiring 25 words. More
by artgharibian
Employees Worked With
January 08, 2021
They kept me waiting for a very long time to drop off the car (over 30 mins). Loaner car had a charger defect so i was not able to charge my phone. They had a system where you could send ID, CC, and insuranc car (over 30 mins). Loaner car had a charger defect so i was not able to charge my phone. They had a system where you could send ID, CC, and insurance info through a portal before you check in physically to save time but they let me know after 15 munutes of waiting that the system had issues so they made me go through the whole process again and made me wait up to 45 minutes. More
by JP
Employees Worked With
Gilbert Pogosyan
January 08, 2021
Very pleased with how quickly they agreed to take my car and the quick analysis of the issues. The warranty covered one of the issues. I am very pleased with the overall cost of the repairs and the great cu and the quick analysis of the issues. The warranty covered one of the issues. I am very pleased with the overall cost of the repairs and the great customer service extended to me and my family. More
by LOMAXLACRISHA
Employees Worked With
January 08, 2021
On Dec. 28, 2020 at 7:50am the car gave me a huge comment said Drive train mal function. I just sent my car in June 2020 and Nov 2020. as Gilbert told me for past few years that I had so much services going said Drive train mal function. I just sent my car in June 2020 and Nov 2020. as Gilbert told me for past few years that I had so much services going on with my car. But patiently I kept it for the faith its BMW but in this kind of experiences its really bad and poor brand . It so Bad for the timing chain guide needs to be replaced or repair and Mr. Galo told me the estimated amount for the work job is at least $5000.00. So i dont have that money thus my car is 328i 2013 is out of commision. I asked my triple AAA Dec. 28, 2020 to tow my car from Brand dealership to my house in North Hollywood. It's a bad for the parts of this brand is so expensive. I shuold buy Japanese car than BMW. More
by GEMBUS715
Employees Worked With
Mr. Galo
January 08, 2021
I drove 400miles from Phoenix to Pacific BMW to get a 2021 x5. Chris Choe and James Kim were so great I am buying my BMW from nowhere else from now. Thank you guys. 2021 x5. Chris Choe and James Kim were so great I am buying my BMW from nowhere else from now. Thank you guys. More
by plkim0608
