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Pacific BMW
Glendale, CA
3,944 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,944 reviews
Verified Customer
October 10, 2020
The customer service experience was excellent. I wanted a quick transaction and Stephen actually listened and provided great service. Both he and Gary were polite, professional and genuinely looked like thei quick transaction and Stephen actually listened and provided great service. Both he and Gary were polite, professional and genuinely looked like their enjoyed their job. Rare More
by cfaccordino
October 09, 2020
I only get serviced at Pacific BMW. Gilbert is the absolute best. Always super responsive, helpful, and polite. Bc of Gilbert, I drive all the way from Valencia even though there is a dealership by my absolute best. Always super responsive, helpful, and polite. Bc of Gilbert, I drive all the way from Valencia even though there is a dealership by my house I can go to. He’s the best! Unfortunately, this last time, I did have an issue with leaving a cell phone mount in the loaner car and the guys said they never saw it and no one took it... but I asked Gilbert to take a look and he found it for me. More
by Rosa
Employees Worked With
Gilbert Pogosyan
October 08, 2020
I have to finish my service with in 3 hours because they can not help me to put the carseat to mu loaner due to corona virus. I asked henery to finish the service within 3 hour becuase my baby and he fini can not help me to put the carseat to mu loaner due to corona virus. I asked henery to finish the service within 3 hour becuase my baby and he finished within 2 hours. He understands my situation and help me. I really appreciate it. thank you to henery and pacific bmw service team. More
by KCHAE82
Employees Worked With
Henry Burmayan
October 07, 2020
Normally top tier service but there seems to have been some turnover in advisors, which led to delays. I had to find my advisor, and noticed several other parties waiting for extended periods of time. some turnover in advisors, which led to delays. I had to find my advisor, and noticed several other parties waiting for extended periods of time. More
by Marzzg
October 07, 2020
Great experience. The staff is super friendly and there is no pressure. Great quality and selection of cars. Even in this COVID environment, they made it as comfortable and safe as possible. is no pressure. Great quality and selection of cars. Even in this COVID environment, they made it as comfortable and safe as possible. More
by hratcht
Employees Worked With
October 06, 2020
JUSTIN KO WAS PROFESSIONAL, FAST, AND CLEAR. I WOULD LIKE TO WORK WITH HIM AGAIN. TEXT OPTION FOR STATUS UPDATE WAS CONVENIENT AND DEALERSHIP WAS CLEAN. TO WORK WITH HIM AGAIN. TEXT OPTION FOR STATUS UPDATE WAS CONVENIENT AND DEALERSHIP WAS CLEAN. More
by BMW
Employees Worked With
JUSTIN KO
October 06, 2020
Excellent communication throughout the servicing process. My advisor was proactive in explaining the work that was done to my vehicle. My advisor made the vehicle drop off and pick up process very easy. My advisor was proactive in explaining the work that was done to my vehicle. My advisor made the vehicle drop off and pick up process very easy. More
by ALEXANDRIAN.RALEX
Employees Worked With
Henry Burmayan
October 06, 2020
Henry was the best service associate I have ever had and this is my third BMW. The personalized treatment is beyond anything I have ever encountered. this is my third BMW. The personalized treatment is beyond anything I have ever encountered. More
by SUE.matich
Employees Worked With
Other Employees :
Daniel Ramirez, Gilbert Pogosyan, Henry Burmayan, Narek Petrosian
October 06, 2020
Excellent and quality service. John is very professional, accommodating and well detailed on his work. I’m very impressed with the service he gave me. accommodating and well detailed on his work. I’m very impressed with the service he gave me. More
by ROMMEL251974
Employees Worked With
John Vazquez
