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Pacific BMW
Glendale, CA
3,969 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,969 reviews
June 25, 2020
Purchased new X5 The service was excellent and I got exactly what I was looking for. I will recommend this dealership to my friends for their next car purchase. The service was excellent and I got exactly what I was looking for. I will recommend this dealership to my friends for their next car purchase. More
by ed.sahakian
Verified Customer
June 25, 2020
Advisor Henry Burmayan and his team were very professional, helpful, friendly. Overall it was a great experience getting my car serviced there. Thank you all. professional, helpful, friendly. Overall it was a great experience getting my car serviced there. Thank you all. More
by ivelasquez44
Employees Worked With
Henry Burmayan
June 25, 2020
I live much closer to Beverly Hills BMW, but drove to Glendale—after seeing all the positive reviews of Pacific BMW. The service department here is top notch, and Manny was wonderful to work with. Glendale—after seeing all the positive reviews of Pacific BMW. The service department here is top notch, and Manny was wonderful to work with. More
by jkatz
Employees Worked With
June 25, 2020
Sales and Service Been coming to the this dealership for close to years. Think I have leased about 4 to 5 cars through them. They always take good care of me on the sal Been coming to the this dealership for close to years. Think I have leased about 4 to 5 cars through them. They always take good care of me on the sales and service side. More
by lyvellg
Employees Worked With
Other Employees :
Vanessa Vazquez, Greg Poland, Fernando Martinez Reyna, Narek Petrosian
June 25, 2020
Did not need the service - waste of money Couldn't get a straight answer on the cost for the service. The car was programmed to signal service - I assume from the North Hollywood dealer from Couldn't get a straight answer on the cost for the service. The car was programmed to signal service - I assume from the North Hollywood dealer from where I bought the car. I asked the woman with whom I made the appt what the service was for but she kept saying until they key it in the car, no one knows. And yet when I spoke with Marco he immediately said $165. For what? The answer was 'we don't know until we look at the car." There is nothing wrong with the car. At all. Which I knew because I can look at what the computer tells me. You need to communicate better. I've barely driven the car since the oil change in January because of COVID. I'm under stay at home orders because of my age. My best choice was to use the valet service -- nice guy -- but this process was a waste of money AND it put me at risk. More
by debjones.biz
Employees Worked With
I don't know
June 25, 2020
Great guy and did not waste my time. I told him what I was looking for and he made it happen. He is quick and efficient and I will come back to do business again. Thank you! was looking for and he made it happen. He is quick and efficient and I will come back to do business again. Thank you! More
by Nathan.wilson028
June 24, 2020
Henry is great Henry did a really great job communicating with me and was very friendly and cordial. My only complaint is not about anything he did. I was disappoint Henry did a really great job communicating with me and was very friendly and cordial. My only complaint is not about anything he did. I was disappointed that the service contract did not transfer when I took over this lease. More
by imer.vigil
Employees Worked With
Henry Burmayan
June 24, 2020
Third car purchase thru Pacific BMW (Greg Poland) in 2020. Greg is seriously the best in the business. Greg is super professional and made my transaction very efficient. Would absolutely refer anyone t 2020. Greg is seriously the best in the business. Greg is super professional and made my transaction very efficient. Would absolutely refer anyone to Greg. More
by hkreshek
June 24, 2020
Great service especially as I am an out of state buyer. Serj, delivered on every thing he promised. I would absolutely buy from Pacific BMW again . Serj, delivered on every thing he promised. I would absolutely buy from Pacific BMW again . More
by bluebeckham
June 24, 2020
Had a great experience. Love my new car. The service was good and the whole cycle took very little time! Serj was helpful and got me a great deal. Thank you! good and the whole cycle took very little time! Serj was helpful and got me a great deal. Thank you! More
by joshram
