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Pacific BMW
Glendale, CA
3,940 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,940 reviews
April 17, 2020
Professional Pacific I just went in for an oil change and that is all I paid for. It wasn't that situation where they start recommending other services even though my car I just went in for an oil change and that is all I paid for. It wasn't that situation where they start recommending other services even though my car is a 2011. Due to the situation they even provided me with a loaner car. Great tactic a now my family wants to buy the 2020 version. My service advisor is Marco. More
by RB
Verified CustomerEmployees Worked With
April 17, 2020
Costly I took my car in for a regularly scheduled service. The estimate was incredibly high, equal to the value of the car. I was not able to have all the r I took my car in for a regularly scheduled service. The estimate was incredibly high, equal to the value of the car. I was not able to have all the recommended repairs performed because it would not make sense to spend the equivalent of the car's worth on repairs. They were willing to work with me but I am still in shock at how much work was recommended and the price. The car is 8 years old with 88,000 miles. I expect a BMW to be more durable. More
by RANGERSMITH94
Employees Worked With
April 17, 2020
My service advisor was Galo and he take care of my car My service advisor was Galo and he take care of my car every service due, fast and easy, Great sercice Pacific BMW team, Thank you. My service advisor was Galo and he take care of my car every service due, fast and easy, Great sercice Pacific BMW team, Thank you. More
by TPOGOSYAN72
April 16, 2020
Service Status Dealer service is responsive to getting the service requests performed on time and periodic status updates. Excellent service follow ups and provide t Dealer service is responsive to getting the service requests performed on time and periodic status updates. Excellent service follow ups and provide timely and immediate assistance More
by jkavety
April 15, 2020
Incredible customer service from start to finish. The best dealership experience I’ve ever had. Extremely pleased. Everyone was super helpful, especially Jennifer. Thank you! best dealership experience I’ve ever had. Extremely pleased. Everyone was super helpful, especially Jennifer. Thank you! More
by achieve5871
Employees Worked With
Jennifer Tran
April 15, 2020
Really Excellent Service!! Especially at this dire time. Manny went above and beyond to help me with extra details I did not anticipate. Sales people were friendly while I was waiting. Porter was working ha Manny went above and beyond to help me with extra details I did not anticipate. Sales people were friendly while I was waiting. Porter was working hard as well! Thank you. More
by MROBIDEAU818
April 14, 2020
Easy and quick! Raffi was amazing at communicating all necessary information. The environment was welcoming on the hands of a kind young woman at the front desk making these very difficult Corona times necessary information. The environment was welcoming on the hands of a kind young woman at the front desk making these very difficult Corona times and the experience a pleasant one. Safety and cleanliness was a priority with everyone at the dealership. Thank you for making my experience of buying a luxury vehicle an great one! Maggie T. NoHo More
by maggietanielian
April 10, 2020
THANK YOU MARCO MARCO AND HENRY WERE EXCELLENT.THANK YOU SO MUCH FOR GRATE SERVICE! MARCO WAS VERY PROFESSIONAL AND EASY TO WORK WITH. LIKE TO WORK WITH HIM AGAIN MARCO AND HENRY WERE EXCELLENT.THANK YOU SO MUCH FOR GRATE SERVICE! MARCO WAS VERY PROFESSIONAL AND EASY TO WORK WITH. LIKE TO WORK WITH HIM AGAIN More
by AAPOIAN
Employees Worked With
April 10, 2020
Fast and helpful . Clean and safe. Miss the wait area but I understand the need for social distancing. Maybe you could set up a snack cart to offer when we are have to stand out in the garage for the tech or I understand the need for social distancing. Maybe you could set up a snack cart to offer when we are have to stand out in the garage for the tech or our vehicle More
by geanleyba
April 09, 2020
Open Recall Service @ Home I got a call 2 days ago from Pacific BMW telling me that there were 2 open recalls (both fire risk) related to my car and they could send next morning I got a call 2 days ago from Pacific BMW telling me that there were 2 open recalls (both fire risk) related to my car and they could send next morning a technician to replace the faulty parts at my home. Of course, all free of charge. Next morning, Erick showed up and did the work (a few hours). Both the lady on the phone (sadly, I do not remember the name) and the technician were super polite and helpful. It was a really good customer experience. More
by Andres S.
Employees Worked With
Erick (Service Technician)
