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Pacific BMW
Glendale, CA
3,970 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,970 reviews
January 17, 2020
Great Dealership and Excellent Customer Service My car has had very complex issues for it only being a 2016 with only 33K miles. Henry has made this seamless and is very supportive. My X5 had the st My car has had very complex issues for it only being a 2016 with only 33K miles. Henry has made this seamless and is very supportive. My X5 had the steering column replaced, ignition coil replaced, some spark plugs replaced and some fuel injectors replaced. car has been in and out of the dealer for the past few months and Henry has been wonderful. More
by NADA_SIMON
Verified CustomerEmployees Worked With
Henry Burmayan
January 16, 2020
Apple CarPlay Though there was a system maintenance update, the problem wasn't resolved. I believe there may be a connectivity issue with the Apple iOS system. Thou Though there was a system maintenance update, the problem wasn't resolved. I believe there may be a connectivity issue with the Apple iOS system. Though service was great, the problem still persists. More
by KSHIRINIAN
Employees Worked With
Henry Burmayan
January 15, 2020
I have never experienced Customer attention with BMW service as incredible as Pacific BMW and Galo. For years he has been my go-to. I drive the extra distance just to go to Pacific. service as incredible as Pacific BMW and Galo. For years he has been my go-to. I drive the extra distance just to go to Pacific. More
by SHANEEDELMAN
Employees Worked With
Galo
January 15, 2020
My husband and me were meeting with the BMW dealer — Frank, he is amazing and very friendly man. We decided to my the X5 car in less than half hour. A nice experienced at Pacific BMW. Frank, he is amazing and very friendly man. We decided to my the X5 car in less than half hour. A nice experienced at Pacific BMW. More
by fannyan0301
January 14, 2020
OK Service Did not bother to follow through, when it was time to pick up my vehicle, did not respond back, had to call customer service and schedule an Uber to p Did not bother to follow through, when it was time to pick up my vehicle, did not respond back, had to call customer service and schedule an Uber to pick me up since I did not get a loaner. Asked other customer representatives when I got to the dealership where the guy who was helping me in the morning is and they said he left because his shift was over. Car was not ready had to wait 20 minutes. Awful service... More
by C
January 14, 2020
Our sales person was very accommodating very knowledgeable regarding the car the options and and feature in explaining the use of it very highly recommended knowledgeable regarding the car the options and and feature in explaining the use of it very highly recommended More
by rmjjdeleon
January 13, 2020
Great service. Also love the Uber setup and direct texts re repair status and car availability. Very efficient for the customer. Also kudos for working me in at last minute. re repair status and car availability. Very efficient for the customer. Also kudos for working me in at last minute. More
by chienbo
Employees Worked With
Remy Carretero
January 13, 2020
It is a very professional and well organized service department. I worked at a luxury new car dealership for almost 20 years, and I feel like I have a good barometer for how this dealership is performin department. I worked at a luxury new car dealership for almost 20 years, and I feel like I have a good barometer for how this dealership is performing. From text notifications to the video inspection it’s that type of communication that makes customers trust the dealership. More
by phoebus1
Employees Worked With
