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Pacific BMW
Glendale, CA
3,952 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,952 reviews
January 11, 2020
Lack of coordination and communication among service member 1) Took at least 20 minutes for a service member to take care of BMW rear backup sensor recall 2) Took at least 40 minutes for service to look for an 1) Took at least 20 minutes for a service member to take care of BMW rear backup sensor recall 2) Took at least 40 minutes for service to look for and return my car. More
by rburton.nw
Verified CustomerEmployees Worked With
Gilbert Pogosyan, Remy Carretero
January 09, 2020
Amazing customer service. Ability to get appointment time and date super easy. Best service thus far. The video for the diagnostics was awesome and no need for me to call anyone. and date super easy. Best service thus far. The video for the diagnostics was awesome and no need for me to call anyone. More
by ighernan211
Employees Worked With
Galo Mora.
January 08, 2020
Well done Steve Saroyan I highly recommend Steve Saroyan to anyone interested in purchasing or leasing a BMW, he gets the job done like no one else I've worked with. I highly recommend Steve Saroyan to anyone interested in purchasing or leasing a BMW, he gets the job done like no one else I've worked with. More
by mail1
January 04, 2020
FAILED TO SUPPORT AFTER PURCHASE YOUR SERVICE WAS GOOD AND FAIR. HOWEVER, AFTER I RECEIVED THE THE VEHICLE, I NOTICED I DID NOT RECEIVE THE CAR WINDOW STICKER INVOICE TO SEE WHAT IS YOUR SERVICE WAS GOOD AND FAIR. HOWEVER, AFTER I RECEIVED THE THE VEHICLE, I NOTICED I DID NOT RECEIVE THE CAR WINDOW STICKER INVOICE TO SEE WHAT IS INCLUDED AND WHAT OPTIONS IT CAME WITH. SO I CALLED PACIFIC, AND REQUESTED FOR A COPY OF STICKER INVOICE ON 12/26/2019. THE PERSON ANSWERING THE CALL SAID, SHE WILL GIVE A MESSAGE TO LUKE (OUR SALES PERSON) TO SEND OUT THE INVOICE TO ME BY EMAIL. HOWEVER, I HAVE NOT RECEIVED THE INVOICE OR ANY FOLLOW UP CALL YET. More
by JHONGLAW
January 03, 2020
Best Services Every thing was perfect all the staff is friendly and very helpful. They took care of my recall and tire issue and washed my car like it was brand ne Every thing was perfect all the staff is friendly and very helpful. They took care of my recall and tire issue and washed my car like it was brand new. I was very happy with everything !! More
by SUZYGASPARIAN
Employees Worked With
Henry Burmayan
January 02, 2020
Service Center On time, friendly, and approachable team. Honest group of service workers dedicated to providing to service requests and going above and beyond to ma On time, friendly, and approachable team. Honest group of service workers dedicated to providing to service requests and going above and beyond to make sure my vehicle is running in top form. More
by MANDSINGH
Employees Worked With
January 02, 2020
Great experience Fast and efficient, clean and professional. Would definitely come back again for another,( hopefully service) in the next couple months. Very friendly Fast and efficient, clean and professional. Would definitely come back again for another,( hopefully service) in the next couple months. Very friendly customer service as well. More
by vardanyanchristopher
Employees Worked With
January 01, 2020
Service 24000 miles Overall a great experience. Everyone was courteous and helpful. Very organized and quick.Narek Petrosian helped me with patience and care. I would hig Overall a great experience. Everyone was courteous and helpful. Very organized and quick.Narek Petrosian helped me with patience and care. I would highly recommend this dealership and specially Narek to everyone. More
by loretaabrams
Employees Worked With
Narek Petrosian
December 31, 2019
Best dealership I’ve ever worked with. I live next door to Beverly Hills BMW, yet drive to Glendale to work with Pacific BMW. Everyone who works here from Andy, Yesayi, Eddie and everyone I live next door to Beverly Hills BMW, yet drive to Glendale to work with Pacific BMW. Everyone who works here from Andy, Yesayi, Eddie and everyone else has treated me like a VIP. They check in with me, work hard to find the best deal at the best time for me. I couldn’t give them higher marks. Exceptional cars, service and people. BMW can sell themselves but this dealership earned my business. More
by daniel.a.rosenbloom
Employees Worked With
Eddy, Andy Adamyan, Yesayi Panossian
December 31, 2019
Service was good The dealership and customer service was very good. They really cared and wanted to help me with my car service and provide me with the best service. The dealership and customer service was very good. They really cared and wanted to help me with my car service and provide me with the best service. More
by KSHNORAVORYAN
Employees Worked With
