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Pacific BMW
Glendale, CA
3,964 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,964 reviews
June 25, 2019
Oil change and check for noise. Ami G. is an outstanding service advisor!!! She listens to your needs and delivers everytime. She makes sure she covers the pertinent information be Ami G. is an outstanding service advisor!!! She listens to your needs and delivers everytime. She makes sure she covers the pertinent information before and after your have had service. More
by msmarharr
Verified CustomerEmployees Worked With
Ami G.
June 24, 2019
Recall on parts for M4 I’ve been a customer at Pacific BMW for over 15 years and they have always provided excellent service. My car is always serviced on time and they alwa I’ve been a customer at Pacific BMW for over 15 years and they have always provided excellent service. My car is always serviced on time and they always follow up with you promptly. More
by CONSTANCEHONG73
Employees Worked With
Danny S
June 24, 2019
Excellent service Even though I did not have an appointment I was taken care of promptly and treated very respectfully. Service was excellent as was my buying experienc Even though I did not have an appointment I was taken care of promptly and treated very respectfully. Service was excellent as was my buying experience 2 months before. I highly recommend Pacific BMW for service and sales More
by BILBRIT
Employees Worked With
Narek Petrosian and Serj Guedikian
June 24, 2019
Very pleasant experience. Super happy with my purchase. Serj Guedikian was my sales person. During our communications and sales transaction he exemplified the meaning of courteous, respectful and knowledge Serj Guedikian was my sales person. During our communications and sales transaction he exemplified the meaning of courteous, respectful and knowledgeable. I highly recommend working with Serj at this dealership. It all went so smooth. More
by Maria Jones
Employees Worked With
Serj Guedikian
June 24, 2019
A disappointing inconvenience Manny was excellent, but he did inform us that no brake work needed to be done. The technician on my previous service neglected to reset the sensor. Manny was excellent, but he did inform us that no brake work needed to be done. The technician on my previous service neglected to reset the sensor. We were a bit disappointed at the lack of attention to detail. Also, we were inconvenienced with an unnecessary trip to BMW. Still, we are happy with our X1. More
by Villamister8
Employees Worked With
Manny
June 24, 2019
A great service advisor who always goes above and beyond!!! I have had the pleasure of working with Amie for the last several years and she never disappoints. She is always so friendly and helpful. She is someo I have had the pleasure of working with Amie for the last several years and she never disappoints. She is always so friendly and helpful. She is someone that is going to always go above and beyond. She will always make sure you fully understand what the vehicle needs. I have recommended Amie to all my friends with BMWs and everyone is so happy that I introduced them to Amie. She is simply the BEST!!! More
by alexywoo
Employees Worked With
None
June 24, 2019
Awesome Narek took care of my cars issues in the best way possible! Highly Recommend, top notch service from an experienced service advisor. Everything was do Narek took care of my cars issues in the best way possible! Highly Recommend, top notch service from an experienced service advisor. Everything was done in an organized manner. More
by ArtE92
Employees Worked With
Narek Petrossian
June 24, 2019
Average Oil was changed and just like last year....it leaks. Brought back to fix. This is time consuming and frustrating. Simple service should not have to b Oil was changed and just like last year....it leaks. Brought back to fix. This is time consuming and frustrating. Simple service should not have to be wasting time coming back and forth. More
by vcistulli
Employees Worked With
Manny Cruz
June 24, 2019
Outstanding service Henry Burmayan has been my service adviser for several visits and each time I was very happy about his attitude. He always did his best in answering a Henry Burmayan has been my service adviser for several visits and each time I was very happy about his attitude. He always did his best in answering all my questions, explaining my cars problems and specifics and doing a quality service job in timely manner. I will be happy to have him as my adviser in the future. I thank Pacific BMW for the excellent service. More
by VictorS
Employees Worked With
Henry Burmayan
June 24, 2019
Lacking I had an 8 AM service appointment and I was on time. It took my service tech 28 minutes to even address me as I sat in my car, waiting. If you are ru I had an 8 AM service appointment and I was on time. It took my service tech 28 minutes to even address me as I sat in my car, waiting. If you are running late or not ready, maybe come greet me and ask me to wait in the lounge, or tell me you are running late. Furthermore, one of the reasons I make an appointment is because I have to get to work, It should not take 30 minutes just to be addressed. More
by leeladm
Employees Worked With
Do not remember his name
