
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,964 reviews
Service with a Smilw I had to bring my 325i in for a couple of factory recalls. Aime was nice and very knowledgeable. I walked to a nearby diner for breakfast and received I had to bring my 325i in for a couple of factory recalls. Aime was nice and very knowledgeable. I walked to a nearby diner for breakfast and received an update (via text). Walked back, didn't wait long, and I was on my way. Every Pacific BMW I dealt with was friendly and helpful. More
Service center Gilbert Pogosyan Was great. I usually go to Century West BMW for service but not anymore. I have 3 BMW’s and from now on I will only see Gilbert. Grea Gilbert Pogosyan Was great. I usually go to Century West BMW for service but not anymore. I have 3 BMW’s and from now on I will only see Gilbert. Great service!! More
Great Service Experience & Manager Manny Rocks!! I came in last week June '19 and had a few basic issues (strange noises etc.) alongside my cars first service, upon explaining my issues Manny Rocks!! I came in last week June '19 and had a few basic issues (strange noises etc.) alongside my cars first service, upon explaining my issues Manny quickly had the mechanic foreman come for a ride along where I got detailed descriptions of the noises I thought were issues; car was serviced and issues resolved in half a day while I was given the brand new G20 3-series to check out. GREAT JOB!! More
Kept waiting way to o long to finalize a very easy deal I arrived at Friday 11.45 for my 12 noon meeting with the salesperson. I left at 6pm with one of the 2 cars I leased. The car had dents and was told t I arrived at Friday 11.45 for my 12 noon meeting with the salesperson. I left at 6pm with one of the 2 cars I leased. The car had dents and was told those would be "noted" for lease end purposes but could not be compensated for. I was frustrated but decided not to challenge the decision to leave with the car. The other car had a severe dent and paint damage which was unacceptable to me and left the car at the dealer. It is Monday and I still have not been notified what the dealer is doing but WAS notified to bring the first car back to fix the minor damage. The dealer is an hour drive. The one car had a recall on it and was frustrated that they would even be selling me a car in recall. I was never even offered a bite to eat even though they kept me there over 6 hours. I used to love shopping for my vehicles at Pacific BMW but will be very hesitant to return. No way to treat a long term multi car buyer. More
Best car buying experience No hassle dealership, good prices, in and out in half hour. I was able to do a lot of the work upfront electronically. I would definitely recommend No hassle dealership, good prices, in and out in half hour. I was able to do a lot of the work upfront electronically. I would definitely recommend this dealership. Great job by Serj Guedikian More
Manny Service Advisor Manny never gave me any updates with my car the entire week it was at Pacific BMW (even when I repeatedly asked) and then told me it was ready 1 hour Manny never gave me any updates with my car the entire week it was at Pacific BMW (even when I repeatedly asked) and then told me it was ready 1 hour before they close. So frustrating in an already stressful process. More
Best service My local dealer located on 800 S BRAND BLVD GLENDALE CA 91204.Best service.I loved and recommended to everyone. Pacific BMW is the best. My local dealer located on 800 S BRAND BLVD GLENDALE CA 91204.Best service.I loved and recommended to everyone. Pacific BMW is the best. More
Narek is always the best to work with! Narek is always a pleasure working with. Always keeping me in the loop of the status of my car. Both my wife and I trust no one else with our service. Narek is always a pleasure working with. Always keeping me in the loop of the status of my car. Both my wife and I trust no one else with our service. Pacific BMW should look into hiring more people like Narek! More
It was bad experience. Bad communication. They never responded my call or text after I dropped my car for service. Wanted to know ETA so I can plan my schedule but couldn’t Bad communication. They never responded my call or text after I dropped my car for service. Wanted to know ETA so I can plan my schedule but couldn’t do cause for an hour they never got back to me. Selling a car is important but after service is much more important as they are also potential customers for their next car. More
Amazing buying experience Vanessa and Emil made this the most seamless, stressless and hospitable buying experience I’ve ever enjoyed. I couldn’t be more excited to continue to Vanessa and Emil made this the most seamless, stressless and hospitable buying experience I’ve ever enjoyed. I couldn’t be more excited to continue to be a part of the BMW family. More