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Pacific BMW
Glendale, CA
3,793 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,793 reviews
February 08, 2019
10000 mile service The team way very helpful and provided very good service. My only concern was that the tires were not rotated as part of the 10,000 miles service. I s The team way very helpful and provided very good service. My only concern was that the tires were not rotated as part of the 10,000 miles service. I sent a follow up text about it, but I never got a response. More
by BlackBeemer
Verified CustomerEmployees Worked With
Henry Burmayan
Helpful February 07, 2019
Everything was okay Service was good but I am like old fashion thing that for me, they need to call me after the car was ready. He sends messages to me so I respond but n Service was good but I am like old fashion thing that for me, they need to call me after the car was ready. He sends messages to me so I respond but no answer, I have to called several times to just pick up my car. More
by JENNYLEE66
Employees Worked With
Danny
February 07, 2019
Missing item I accidentally left my iPhone battery pack inside the car and the car loaner attendant denied seeing it while I know exactly where inside the car I le I accidentally left my iPhone battery pack inside the car and the car loaner attendant denied seeing it while I know exactly where inside the car I left it. More
by erwinmacatula
Employees Worked With
Emily Kalemdzhyan
February 07, 2019
Best customer service I have been to other BMW dealer/service centers and I feel Pacific BMW has the best customer service when it comes to providing the best service. I have been to other BMW dealer/service centers and I feel Pacific BMW has the best customer service when it comes to providing the best service. More
by JO3230
Employees Worked With
Danny
February 06, 2019
A very good experience Since the minute I stepped in, the whole crew treat me like a king. They made the experience very enjoyable, and I could resist sign a lease with paci Since the minute I stepped in, the whole crew treat me like a king. They made the experience very enjoyable, and I could resist sign a lease with pacific BMW. Thank you guys, I’m very happy with my new acquisition. More
by filipe.ramos
February 06, 2019
Tire replacement and alignment Danny made it all very easy. Quick response, help with tranportation. provided all of the information I needed to make a decision on what to do. Danny made it all very easy. Quick response, help with tranportation. provided all of the information I needed to make a decision on what to do. More
by howiecherman
Employees Worked With
Danny Sarmiento
February 06, 2019
bad pick up service it took 5 to 10 minutes to bring the car and my car was blocked by other cars for 15 minutes, you must deliver the car outside not through the very ti it took 5 to 10 minutes to bring the car and my car was blocked by other cars for 15 minutes, you must deliver the car outside not through the very tiny drive way you have. the Uber option is great, I had to use it because the wait for the loaner was 30 minutes. please note that my service advise Amie is great and my rating does not apply to her. She deserves 5 stars. More
by JERRY61
Employees Worked With
Amie,
February 05, 2019
I would never offer someone to have a service They have charged me $1200 for nothing. After I took my car from there my car’s chek engine light started be on. When I asked them them about that the They have charged me $1200 for nothing. After I took my car from there my car’s chek engine light started be on. When I asked them them about that they said that I need to change Catalyc to solv problem for another $1200. Next two days I have checked my car in other services but they didn’t find out catalyc problem but they found out another problems which started after I pick up my car from their service. Because of that problems next day I almost got a acsidant More
by bogemalimo
Employees Worked With
Galo
February 04, 2019
Great customer relations Gilbert was excellent and did a great job! My car had a fuel related issue, car had full tank of gas when dropped off. When I picked up the car ther Gilbert was excellent and did a great job! My car had a fuel related issue, car had full tank of gas when dropped off. When I picked up the car there was enough fuel to get me to the nearest gas station. More
by jetguru1
Employees Worked With
Gilbert agosayan
February 04, 2019
Very nice My service took longer than expected, but I am happy because Henry made sure the job was done right. I used to go to Monrovia, but they had such bad s My service took longer than expected, but I am happy because Henry made sure the job was done right. I used to go to Monrovia, but they had such bad service. This will be my new go to spot. Everyone was very nice. My only complaint is that the restroom is far away from the waiting area. More
by SHANHEL54
Employees Worked With
Henry
