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Pacific BMW
Glendale, CA
3,985 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,985 reviews
February 18, 2019
Why I keep buying BMWs Although I waited a little longer than I expected, the service is always great, your team is attentive and the coffee and snacks make a the the visits Although I waited a little longer than I expected, the service is always great, your team is attentive and the coffee and snacks make a the the visits to a service appointment tolerable. More
by danielandalon
Verified CustomerEmployees Worked With
Manny
February 18, 2019
Everything done fast and very comfortable. I think the most point is good deal which every customer looking for. This dealer with no trick, and best price gave me Courage to sign the paper. I think the most point is good deal which every customer looking for. This dealer with no trick, and best price gave me Courage to sign the paper. I am so happy and thankful. More
by AutoGoldenQueen
Employees Worked With
Julio navaro
February 18, 2019
BMW Forever From the moment I set foot at the dealer to the the sales process and all the way to the financing was a great experience. Everyone there was so frien From the moment I set foot at the dealer to the the sales process and all the way to the financing was a great experience. Everyone there was so friendly and accommodating. Pacific BMW is really the best dealership around!. More
by jgundry
Employees Worked With
Yesayi Panossian, Emil Halaka
February 17, 2019
Great service center, very friendly I always get a Great customer service at Pacific BMW service center and my car has being washed all the time. Quick service with a loaner vehicle. I always get a Great customer service at Pacific BMW service center and my car has being washed all the time. Quick service with a loaner vehicle. Thank you ! More
by pkrmo
Employees Worked With
Other Employees :
Gilbert was exellent at the customer service center., Salvatore Rubino, Emily Kalemdzhyan
February 15, 2019
Satisfied buyer I purchased a new BMW via the internet at Pacific BMW. Luke was the salesperson. He made the transaction simple and professional. In the end, I got th I purchased a new BMW via the internet at Pacific BMW. Luke was the salesperson. He made the transaction simple and professional. In the end, I got the car I wanted for the price I wanted. Very satisfied. More
by Snapdraggon
Employees Worked With
Luke (internet sales)
February 15, 2019
It was a great experience. Let's start with the area where i think could improve more, getting a loaner car. It took 40 mins from the moment i left the service counselor office Let's start with the area where i think could improve more, getting a loaner car. It took 40 mins from the moment i left the service counselor office to the time i was handed the loaner contract to sign. I was informed that was because there were too many people. However, at least 7 people behind me got their loaner car before me. There was probably a legitimate reason, but definitely should be improved. Other than that, the service was excellence. I decided to drive to this location, which is about 30 mins (with no traffic) from my house even though there is another BMW dealer right next to me (yes, there is a reason for it). This experience made it worth it. Everyone was friendly and professional. Manny was great. When I returned the loaner and pick up my car, I anticipated that it would take 30 mins so I called the dealer to let them know I was coming. I was in and out in 10 mins with a bottle of water in the car, with the help of the service counselor sitting next to Manny since he was busy with other customers. All the stuffs i expected to get fixed, got fixed. So, i will definitely come back to this dealer for future needs. More
by Vincent D
Employees Worked With
Manny, the one sit next to him, the girl who gives out service number/paper, people who bring your car up
February 15, 2019
My new car Rafy Hatamian did an amazing job. Even though the car I wanted had just sold, Rafy did everything he can to find a car within my price range and sure Rafy Hatamian did an amazing job. Even though the car I wanted had just sold, Rafy did everything he can to find a car within my price range and sure enough he came through. I would recommend Rafy to anyone that wants to buy or lease a new BMW. More
by Joe
Employees Worked With
Rafy Hatamian
February 15, 2019
Great service Andy was very helpful and prompt. After calling different dealers in the area and had no luck I’m glad I went to Pacific. Great service. Andy was very helpful and prompt. After calling different dealers in the area and had no luck I’m glad I went to Pacific. Great service. More
by anuritsa
Employees Worked With
Andy
February 15, 2019
Awesome Your service was efficient and convenient. The service team was extremely professional, helpful, and very courteous, and all of my questions and conce Your service was efficient and convenient. The service team was extremely professional, helpful, and very courteous, and all of my questions and concerns were handled. More
by BB
Employees Worked With
Manny, Johnny
February 15, 2019
Service visit with Danny My service visit with Danny was great. He addressed all of my concerns and took care of everything. He stayed in touch with me, made sure I was in & o My service visit with Danny was great. He addressed all of my concerns and took care of everything. He stayed in touch with me, made sure I was in & out fast, and didn’t make me feel rushed when I listed issues I was experiencing with the vehicle. A great visit, thank you. Also, I don’t remember her name but the gal who was handling the cars as we drove in was fabulous. Great customer service skills & very personalable! More
by MICHELLEGARO
Employees Worked With
Danny
