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Pacific BMW
Glendale, CA
3,963 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,963 reviews
December 21, 2018
Wait time too long My appointment was at 12:15, I waiting till 12:40 and yold by Manny there’s 1 client before me, I requested someone else to help and was in uber withi My appointment was at 12:15, I waiting till 12:40 and yold by Manny there’s 1 client before me, I requested someone else to help and was in uber within 6 minutes. Came back to pick up the car and still waited another half an hour. Albert Hong is an excellent employee. More
by LEVNAR
Verified CustomerEmployees Worked With
Albert Hong
December 20, 2018
Great Experience It was near the holiday everyone was super friendly and helpful. I dropped off my car, I was provided transportation to and from the Dealer. The work It was near the holiday everyone was super friendly and helpful. I dropped off my car, I was provided transportation to and from the Dealer. The work was done right and in a timely manner, overall it was a very pleasant experience. More
by pardl002
Employees Worked With
Narek Petrosian, the lady that made my appointment, the young lady that greeted me when I drove in to service
December 20, 2018
Very happy Very satisfied with the service I received including the fast and friendly service. My car was washed and vacuumed. Everyone was In a great attitu Very satisfied with the service I received including the fast and friendly service. My car was washed and vacuumed. Everyone was In a great attitude More
by SBANDARIAN
December 20, 2018
Overall good. Will recommend to everyone.interested in buying or leasing a BMW.the transaction was professional And made easy. The negotiations were professional.Th Will recommend to everyone.interested in buying or leasing a BMW.the transaction was professional And made easy. The negotiations were professional.The delivery was somewhat late. More
by ADIBBITAR
December 19, 2018
Wonderful experience with Serj, the Sales Manager. We stopped by to look at a used car. I discussed my concerns with Serj, he listened to me, made some adjustments and we agreed to a deal very quickly We stopped by to look at a used car. I discussed my concerns with Serj, he listened to me, made some adjustments and we agreed to a deal very quickly. It did not take much time at all. More
by Deuce J
December 19, 2018
Great service ! Gilbert Pogosyan is awesome! He always takes care of me when I visit Pacific BMW. All my concerns are very well taking cared off....I always look for Gilbert Pogosyan is awesome! He always takes care of me when I visit Pacific BMW. All my concerns are very well taking cared off....I always look for him as my service advisor. More
by MTBUQUIS
Employees Worked With
Gilbert Pogosyan and Demetri
December 19, 2018
Excellent Gilbert Pogosyan! Gilbert did always excellent jobs! I'm extremely happy about his service. He is truly customer oriented. I'd like to give him highest rating I can Gilbert did always excellent jobs! I'm extremely happy about his service. He is truly customer oriented. I'd like to give him highest rating I can ever give to. Thank you, Gilbert! Justin More
by JUSTIN_OH
Employees Worked With
Gilbert Pogosyan, Adrian Villanueva
December 17, 2018
It was great Rafy and Andy were fantastic and very patient with us until we figured out which car best fits our needs. Rafy then looked through all options availa Rafy and Andy were fantastic and very patient with us until we figured out which car best fits our needs. Rafy then looked through all options available to find the best fit for our budget. Thank you. More
by mrljordan
Employees Worked With
Rafy Hatamian
December 17, 2018
Awesome buying experience! Flew to Burbank from Phoenix to test drive a few 328 sport wagons as there were none in the Valley. Drove 3 vehicles extensively and were very helpfu Flew to Burbank from Phoenix to test drive a few 328 sport wagons as there were none in the Valley. Drove 3 vehicles extensively and were very helpful throughout the whole process. Pricing was great as compared on KBB. Huge inventory of factory demos. More
by loriott1
Employees Worked With
Other Employees :
Ron Rodillas & Fabien were very helpful and efficient.
December 17, 2018
Good Experience Visit was on time, service was well communicated, I was made aware of what was needed, the cost, time the car would be ready, All aspects of the trip Visit was on time, service was well communicated, I was made aware of what was needed, the cost, time the car would be ready, All aspects of the trip are stress free. More
by linda.a.lee.2000
Employees Worked With
Galo... he’s so helpful. Douglas, in blue shirt, also always very kind and helpful
