
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Since Gilbert left, Manuel is now my new service advisor. Manuel is Professional and courteous. Appreciated his effort to get things done on my vehicle same day. Manuel is Professional and courteous. Appreciated his effort to get things done on my vehicle same day. More
Excellent customer service. Vehicle serviced within the promised time. Will recommend BMW service to others. Thank you. Vehicle serviced within the promised time. Will recommend BMW service to others. Thank you. More
Amie Gasabyan has been my service advisor for many years & she amazes me with her knowledge and helpfulness every single time. Not only I have & will be returning to Pacific BMW for my service needs, I will & she amazes me with her knowledge and helpfulness every single time. Not only I have & will be returning to Pacific BMW for my service needs, I will also recommend it to my friends. More
Worked with Arthur on an out-of-state purchase through cars.com. Experience was nearly perfect. Great communication, no b.s. added charges, car was as advertised. Lucy and Marissa in finance made t cars.com. Experience was nearly perfect. Great communication, no b.s. added charges, car was as advertised. Lucy and Marissa in finance made things easy and helped facilitate the transfer of paperwork to my local DMV. Overnighted everything with tracking, returned my calls in a timely manner, etc. Thanks Pacific BMW for making it easy, appreciate all of you. More
Professional, Friendly, ready on time. This service department is big selling point why I trade with BMW This service department is big selling point why I trade with BMW More
Overall GREAT service by Nelli who sold us the car. Great service by John at the service center. However, my car has been parked at the service center longer than it has been parked at my house. Per la Great service by John at the service center. However, my car has been parked at the service center longer than it has been parked at my house. Per last inspection, part needs to be ordered (which is back order) and it will take several weeks for the part to arrive. I was told that it may take weeks or months. I have to pay my payment and unknown how long my car will be at the service center. BMW needs to order my same exact package or fix my car ASAP. Not my problem, you guys sold me a car with issues. More