Pacific BMW - Service Center

Justin Ko my service advisor was very professional and thorough. He addressed all my concerns. The service and the warranty repairs were completed at the same time, which saved me from going back.I really thorough. He addressed all my concerns. The service and the warranty repairs were completed at the same time, which saved me from going back.I really appreciate that. More

They did not give a replacement car, the problem with the door was never fixed. Do not go to this dealer for service, choose another one.They are not willing to talk on the phone, the operator says that they door was never fixed. Do not go to this dealer for service, choose another one.They are not willing to talk on the phone, the operator says that they have run out of replacement cars, whose problems are these?)) More

Great service, washed my car and everything was checked, they even sent me a video of my tire tread. they even sent me a video of my tire tread. More

Had the best experience with Pacific BMW! My advisor was easy to work with and the process was fast. I loved getting video text messages showing the progress on my vehicle. easy to work with and the process was fast. I loved getting video text messages showing the progress on my vehicle. More

Outstanding service! Great job! Always kept in touch with me about the status of my car. me about the status of my car. More

Like always I get a professional attention . I am glad I chose them, quick friendly service. chose them, quick friendly service. More

My car needed the yearly service and I got an appointment with Narek. He had me in and out in the same day. It was awesome! Would highly recommend him as your service advisor!! with Narek. He had me in and out in the same day. It was awesome! Would highly recommend him as your service advisor!! More

I have been working with Narek and he always provides great assistance. He is always very nice and helpful. great assistance. He is always very nice and helpful. More

Vanessa was terrific and my car was ready in 4 hours which is what she told me. My car was so clean too. So much ash in the air lately. Always happy with the service here which is what she told me. My car was so clean too. So much ash in the air lately. Always happy with the service here More

Good experience very professional. Amie was very helpful. Facility is clean and good layout. Car loan department was very quick and helpful. Facility is clean and good layout. Car loan department was very quick and helpful. More