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Pacific Honda

Honolulu, HI

3.8
228 Reviews
Pacific Honda
Contact Dealership

188 S Beretania St

Honolulu, HI

96813

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Showing 228 reviews

August 21, 2017

Want a great sales experience? See Son Le Son made my car leasing experience a great one! Seriously. He listened to what I had to say and was really knowledgeable about the models. I did my re More

by pamelap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Son Le
Aug 24, 2017 -

Pacific Honda responded

HI pamelap, Thank you for your review. Pacific Honda is glad to know our customers are receiving excellent service and leaving honda with a wonderful experience. Great job Son Le! Please let us know if we can help with anything Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

August 18, 2017

Never dissapointing Came to Honda this morning to get my oli change. I didnt have an appt book and Ryan did let me know that it was very busy! I went arouns the corner More

by Chienya77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Pacific Honda responded

Hi Chienya77, Thank you for your review. I am glad you had a wonderful experience on the sales and service side. Its good to know Pacific Honda is taking care of their customers. Please contact us if you have any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manger Edward.Ing@hondahawaii.com

August 16, 2017

Always satisfied with every visit Today I left with my second car purchased through this dealership. Our whole family gets our cars from Pacific Honda for good reason. We've never left More

by mgacusan87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ogasawara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Ing, Alex Shu
Aug 17, 2017 -

Pacific Honda responded

Hi mgacusan87, Thank for your review and customer loyalty to Pacific Honda. Its nice to know our staff is taking good care of our customers and giving them a friendly environment for their vehicle purchase. Please contact any of us if you have any questions. Thank you and your family again for being awesome loyal customers. Sincerely, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

August 14, 2017

Another happy purchase I go to Wes for all my Honda needs. Always friendly and knowledgeable. He's helped me with my 3rd one so far. Thanks Wes! More

by Ricky808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Aug 16, 2017 -

Pacific Honda responded

Hi Ricky808, Thank you for your review. Pacific Honda is glad to know that our loyal customers are well taken care of. Wes has been with Honda for a while and has great product knowledge. Congratulations on your 3rd purchase. Please contact any of us with any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

August 13, 2017

The best experience Everything was quick and very smooth. Fernando Luna is the best. Ohana vibe and professional all at the same time. This is my second time buying a c More

by Miyazaki family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Luna, Alex Shu
Aug 14, 2017 -

Pacific Honda responded

Hi Miyazaki Family, Thank you for your review. We appreciate that our customers are having wonderful experiences at Pacific Honda. We also appreciate the fact that you are a loyal buyer to Pacific Honda. Please contact any of us if you have any questions or concerns. We will be glad to assist. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

August 12, 2017

Great service! Great experience, painless purchase experience. The whole crew at Pacific Honda was very professional and easy to work with. 2nd vehicle purchased her More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Lum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Clark
Aug 14, 2017 -

Pacific Honda responded

Hi Happy Customer, Thank you for your review. Stan has been with Pacific Honda for over 25 years and Robert has many years of finance experience. Its nice to hear that our customers are having great experiences and appreciate your loyalty to Pacific Honda. If there are any questions or concerns, please do not hesitate to contact any of us. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

August 10, 2017

Super! We returned to Pacific Honda to purchase a new CRV to replace our 2011 CRV which was totalled in a recent accident. The service was excellent as alway More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Aug 11, 2017 -

Pacific Honda responded

Hi Jackie, Thank you for your review. We are happy to know that your purchase went well and that our staff was very helpful. Please contact any of us, if there is any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com (808) 528-7200

July 31, 2017

Great service! Fernando and Alex helped me to get exactly the car I wanted. Fernando was very personable and funny and made the car buying experience enjoyable. Than More

by PT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando Luna, Alex Shu
Jul 31, 2017 -

Pacific Honda responded

Hi PT, Thank you for your review. We are happy to know that our customers are having enjoyable car buying experiences. Customer service is important when you live on an island that everyone knows each other. Please contact any of us if you have any questions or concerns. Thank you again, Edward Ing, Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 29, 2017

Wonderful experience Fernando enthusiastically worked with us to ensure we got the best deal and the right car for what we needed. He explained all of the features of the More

by MWSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Luna, Alex Shu
Jul 31, 2017 -

Pacific Honda responded

Hi MWSM, Thank you for your review. Here at Pacific Honda we thrive for great customer service. I am glad to hear that Fernando and Alex assisted in your memorable experience at our dealership. Please contact any of us if you have any questions or concerns pertaining to your new car purchase. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 27, 2017

Great experience I bought a car from here in 2015 for a great price with low miles and great condition. Due to an accident and losing that car, I knew this was the pla More

by KelsKrysMila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2017 -

Pacific Honda responded

Hi KelsKrysMila, Thank you for your review. I am glad that we were able to help you and ease your way into a new vehicle. Pacific Honda is grateful that they have sales consultants that made you feel comfortable at the dealership. Please contact Jordan or I if you have any questions or concerns with your purchase. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

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