Pacifico Ford

Great experience Walked in thinking I wasn't gonna be able to get anything and was able to leave that day with the car. It was an all around great experience. Walked in thinking I wasn't gonna be able to get anything and was able to leave that day with the car. It was an all around great experience. More

I formative customer Good customer service and guidance on maintenance and required inspections. Bob was friendly and checked in what needs to be done about my tires. I lo Good customer service and guidance on maintenance and required inspections. Bob was friendly and checked in what needs to be done about my tires. I love being an informative customer. More

Awesome service I love coming to Pacifico Ford they are friendly fast and sufficient I feel like family the moment I walk in the door and I also know that my truck i I love coming to Pacifico Ford they are friendly fast and sufficient I feel like family the moment I walk in the door and I also know that my truck is in good hands with their hard working technicians And Bob is overall the best thanks for being great!! More

Great experience Great experience! Neal was very helpful and very professional. Everyone was friendly. I will be coming here for now on! Thank you so much Neal! Great experience! Neal was very helpful and very professional. Everyone was friendly. I will be coming here for now on! Thank you so much Neal! More

Great experience! Neal was excellent, went above and beyond to make our experience in leasing a car great. Made sure we were taken care of every step of the way! Neal was excellent, went above and beyond to make our experience in leasing a car great. Made sure we were taken care of every step of the way! More

The Works oil change Andrew was awesome today. He made sure my appointment time was honored he also made sure my vehicle receive the proper maintenance it needed. Thank Andrew was awesome today. He made sure my appointment time was honored he also made sure my vehicle receive the proper maintenance it needed. Thank you for the awesome work! More

HAVE YOU DRIVEN A FORD LATELY ? To answer your question, yes my wife did and on Saturday March 30, 2019 her 2012 Edge purchased new stopped. It was towed to Pacifico Ford on Mon ? To answer your question, yes my wife did and on Saturday March 30, 2019 her 2012 Edge purchased new stopped. It was towed to Pacifico Ford on Monday April 1, 2019 and arrived at 8:30 am. I was informed Wednesday April 3, 2019 that it was possibly an engine issue and it would still be several days before an engine technician would be able to look at my car and an accurate assessment could be made. Be mindful during this period she is without a car. However receiving a call from Mr. Morrison he made it clear what exactly I would be responsible for paying. Not how about you can come get a loaner because we are backed up at this time. I assumed this is just the standard talk and email given to every customer. It is now Friday April 5, 2019, 9:35am still no car. This will be the last time I purchase anything from FORD. The car in question was purchased and serviced at Pacifico so the records are right there showing the car was maintained properly and is under a service contract that was purchased from who, you guessed it (PACIFICO FORD). My family has purchased well over 12 vehicles from Ford both new and used and I have personally recommended well over 25 persons to you who have purchased cars. In closing this is not the normal practice from most dealerships. At Rt 309 Acura anytime they had my car for whatever reason a loaner was provided to me by them as a courtesy. This is inexcusable 7 days and counting without a car. Friday April 5, 2019 at 3:15pm I was informed by FORD that they contacted the warranty company and that they needed our permission to take the car apart. So she will have no car for the weekend. The warranty covers a rental, but we are unable to get one because it has to be approved upon the results reported to them (the warranty company) from Ford’s service department. Maybe Monday April 8, 2019 the repairs can begin. Don’t know for sure just surmising as they are. More

Absolutely Awesome experience Rocky DeGregorio is the absolute best salesperson ! We just purchased our fourth car from him, and he’s always made the experience easy. He listens Rocky DeGregorio is the absolute best salesperson ! We just purchased our fourth car from him, and he’s always made the experience easy. He listens to what you want and works wit find you exactly the right fit! Never any pressure to buy, he is patient, kind and knows his stuff! More

Just amazing The experience here was amazing treated my wife and I like family we was trading in our 06 Durango didn’t hold any value but Mr. Hill found away to ma The experience here was amazing treated my wife and I like family we was trading in our 06 Durango didn’t hold any value but Mr. Hill found away to make things happen we drove off the lot with a 2016 Ford Explorer low payments low mailes good price. Thanks again Mr. Hill and Pacifico dealership More

Wheel alignment I came in for an oil change and a wheel alignment. Andrew has me in and out. Everytime I come here it is so painless I came in for an oil change and a wheel alignment. Andrew has me in and out. Everytime I come here it is so painless More