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Pacifico Ford

Philadelphia, PA

4.9
4,762 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,762 reviews

January 08, 2019

Neal is the best Neal is outstanding. He finds you the best deal and is excellent with customer service. I highly recommend you use Neal for your car buying experien More

by mccooljoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

January 06, 2019

excellant reliable fast knowledgeable helpful rocky was helpful in many ways straightforward honest man of his word .very good with appt.always on time trys ha More

by mart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio, Gina Puggi-McDevitt
Jan 10, 2019 -

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

January 04, 2019

Excellent and satisfactory The atmosphere at Pacifico Ford is warm and comfortable. Mr. Garry Holmes is very patient and knowledgeable Dealer. His knowledge of the Ford products More

by Bigbar98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chad Gilbert, Gary Holmes, Gina Puggi-McDevitt, Christopher Duganitz
Jan 10, 2019 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

January 04, 2019

Excellent The entire experience was good! The salesman, Rocky Degregorio, worked hard to give us a fair deal and looked at several different options until we More

by Joy Furge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio
Jan 10, 2019 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

January 03, 2019

Great Service James Provided Great Service Ever Since I Walked In The Door He Went Above And Beyond To Make Sure I Was In And Out Efficiently And Had Good Quality O More

by GMURRAY91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
Jan 10, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 03, 2019

Always a Great Experience I came in to have my Chevy Equinox serviced on December 28 after having the heat stop working that morning. James was great he kept me informed of the More

by MrsFernandes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo, James Williams
Jan 10, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 02, 2019

Great experience Everyone at the dealership was knowledgeable, helpful, and made my experience a pleasant one. I will definitely recommend Rocky DeGregorio and the Pac More

by RP1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Gilbert, Rocky De Gregorio, Mike Bernick
Jan 10, 2019 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

January 01, 2019

Impeccable Service Experience - Bob Rauh The battery in my vehicle unexpectedly failed just before Christmas. Ordinarily, this would have been a stressful experience. However, I knew I was in More

by jreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rauh
Jan 02, 2019 -

Pacifico Ford responded

Hi Jazelle, thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

December 31, 2018

Inspection and oil change service Car was taken to dealership for regular maintenance Oil change and Inspection, there where (3) recalls it will take some time to work on the SUV , More

by philaproconsultants
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly McCaffrey
Jan 02, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 30, 2018

Excelelent customer service at Pacifico Ford Mr. Gary Holmes gave excellent customer service. PACIFICO Ford met up to all my expectation. I would refer them to anyone who is interested in purch More

by lyn223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Holmes
Jan 02, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

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