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Pacifico Ford

Philadelphia, PA

4.9
4,762 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,762 reviews

December 29, 2018

Great Experience with Rocky at Pacifico Ford Rocky, our salesperson was great. He helped us get 2 perfect cars, and made the whole experience so easy and enjoyable. He also explained everything s More

by janetandchuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio, Mike Bernick
Jan 02, 2019 -

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

December 29, 2018

Happy Customer At Pacifico Ford First time buying a car from Pacifico Ford. My salesperson Stanley Otto was great along with the sales manager. The whole transaction went smooth from More

by buyer526
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley I Otto Jr
Jan 02, 2019 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

December 27, 2018

Ford customer service Department I always get great quality service whenever I arrive by appointment or by walk and I'm proud to drive my Ford edge and also I am pleased with Andrew More

by Feksrr44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Knox
Jan 02, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 21, 2018

Rocco Excellent salesman-GREAT JOB!!! Our salesman, Rocco De Gregorio, whom us and our family have delt with for 20 years, went above and beyond to help us pick our new car. An excellent s More

by Cathy & Dino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio, Bob Rauh, Gina Puggi-McDevitt
Jan 02, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 19, 2018

Oil change I came in for a quick oil change. Chris was able to fit me in on short notice. The whole team is very nice and pleasant every time. I’ve never had a b More

by Shorty1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Duganitz
Jan 02, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

December 19, 2018

Neal is a great man and made sure that I had the best price! Neal went above and beyond. A true professional to get me the wheels that I wanted.Neal is a good dealer. Thank you Neal Bauer Cheers Dennnis McHu More

by DMc1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

December 16, 2018

Good experience all around. Very responsive and answered all questions asked. Suggested different options than realized the initiallly. Gave good alternative with li More

by novamikes
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

December 15, 2018

Thank you! Great place to buy a new car!! Exceptional service! I highly recommends Pacifico Ford! Thanks for the great deal! you guys are the greatest! Love the More

by James J Riordan Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Ferrill, Chad Gilbert, Rocky De Gregorio, Bob Rauh
Jan 02, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

December 14, 2018

Purchase used car Everything went very smoothly. Chris was very helpful and professional. Car was delivered very clean. Finance-Bernard Wes very helpful and all paperwo More

by Ejsheridan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

December 14, 2018

Our Sales Agent Stan was awesome! Stan Otto was our salesman who made us feel very comfortable, he was knowlegeable in the car that we were looking for, great experience at Pacifico Fo More

by nipsy348
Recommend Dealer
Yes
Employees Worked With
Chad Gilbert, Stanley I Otto Jr
Jan 02, 2019 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

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