Pacifico Ford

Fantastic Our sales person was extremely helpful and patient. We came to the dealership that day without any expectations of going home in a new car. When we Our sales person was extremely helpful and patient. We came to the dealership that day without any expectations of going home in a new car. When we began talking to our salesperson and told him what we were looking he pointed us in the direction of the 2017 Ford Escape and we never looked back. We had a few reservations about leasing new car, but he talked us through them and made the process simple. Bert Rendle, our salesperson, was fantastic and obviously enjoys what he does . He made us feel comfortable and was very attentive. More

Rocky Rocks! I was very pleased with my overall experience at Pacifico Ford. My sales professional, Rocky DeGregorio, was a pleasure to work with and made the ent I was very pleased with my overall experience at Pacifico Ford. My sales professional, Rocky DeGregorio, was a pleasure to work with and made the entire buying process painless and enjoyable. He was extremely patient and listened to all my concerns. I never felt rushed or pressured, and left the dealership feeling comfortable with my decision and thankful to know that Rocky would be there should any issues arise. I will definitely return for business to this dealership, and love knowing that I now have a car dealership/sales professional that I can trust. More

Fantastic Ray was great! He wasn't looking to sell me a car but to find me one, he made this process go as smooth as possible! Thank you for a great job Ray! Ray was great! He wasn't looking to sell me a car but to find me one, he made this process go as smooth as possible! Thank you for a great job Ray! More

Wonderful Work Had issue with breaks and brought my car in for check up. The young man who helped was so polite and knowledgeable. He was able to diagnosis the issue Had issue with breaks and brought my car in for check up. The young man who helped was so polite and knowledgeable. He was able to diagnosis the issue quickly and was able to get my issue resolve promptly. More

Service dept I have bought 3 cars from Neal he always is help full and always the best price for our cars he also helped us get the air bags for two of our recalle I have bought 3 cars from Neal he always is help full and always the best price for our cars he also helped us get the air bags for two of our recalled cars and the service team was excellent also at pacfico ford 👍 More

Great Service Experience. James Williams and his service team were able to diagnose my cars problem quickly get it back on the road running like a new vehicle. He was very hel James Williams and his service team were able to diagnose my cars problem quickly get it back on the road running like a new vehicle. He was very helpful and professional in handling my service experience. More

great service I went in for routine maintenace was greeted with a smile and a warm hello by Bob. Bob always takes care of my car. Thanks Bob. I went in for routine maintenace was greeted with a smile and a warm hello by Bob. Bob always takes care of my car. Thanks Bob. More

Great experience, good deal and A plus service received. After going to three other dealerships , we finally reached a company/dealership with the same work ethics, people skills, and hospitality to make us After going to three other dealerships , we finally reached a company/dealership with the same work ethics, people skills, and hospitality to make us feel comfortable . Because we have purchased many trucks /cars in the pass , it was quite noticeable that our service representative Michael Henkin used his expertise to expedite the information required to help us make a sound and comfortable decision for our 2017 Ford Truck. In our many years of making purchases , he was one of the best. His customer service skills were above and beyond the norm. The Ford Team works very well together at this office . The office employees also treated us very well. We had coffee and holiday snacks , the festivities were great. The Manager (Neal Bauer) came out to meet us and welcomed us on board. He spoke with us in-depth about our purchase . Although we know that Ford products are above and beyond other brand name trucks, service , the treatment received , understanding of customer needs, product knowledge and people skills are always a plus. With that said I would like to acknowledge our representative again "Michael Henkin" Finance personnel Bernard Jones and the Manager "Neal Bauer and his team for providing all of this and more to us during our visit . In conclusion , please note that after searching for3/ 4 days, moving from dealership to dealership , once we reached Pacific Ford we achieved everything that we came for , Our experience was epic. Thank you, I recommend that everyone go to this dealership. Plenty of nice trucks , knowledgeable people who know their product ,and who will satisfy your requests while providing good customer service with a sincere smile. Frank More

Buying a new vehicle. Overall my experience purchasing my truck at pacifico for was good. I was able to purchase a used truck with low miles and in great condition. The dea Overall my experience purchasing my truck at pacifico for was good. I was able to purchase a used truck with low miles and in great condition. The dealership computers went down for a little while which kept me there for a few hours longer than I would have liked. Also the inside of the truck could have been vacuumed a little better. However, Rocky was very helpful and there was no pressure to make a purchase. Overall I am pleased with the service and truck. More

Ford customer for life. I went in one night after days of looking at car dealerships all over Philadelphia and New Jersey also surrounding areas. My aunt and I met this nice I went in one night after days of looking at car dealerships all over Philadelphia and New Jersey also surrounding areas. My aunt and I met this nice gentleman named "Martin Ivanovich". It took a lot of hard work for him and the Pacifico Ford team, to get me financed into a reliable gorgeous truck. I had my eyes on a different truck. Martin Ivanovich changed my position from the one truck to the one I proudly own now for the last few months. I must say I owe him and the team he worked with, much respect and thanks. Getting this truck, saved my career, got me a raise and I look very professional pulling up to all the different homes and buildings that require my work. My experience was more than positive and everyone there is so helpful. They are honestly there for each customer. They will work hard and with all their knowledge and power to get you financed and into the vehicle you want and also need. I'm forever devoted to the Pacifico Ford Family. Thank you from a very humble satisfied customer, Joseph Carr... I look forward to my next purchase. More