
Pacifico Ford
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Excellent experience This is the second time that I bought a car from Pacifico Ford. They weren't pushy, instead Earl was patient and extremely professional. I would def This is the second time that I bought a car from Pacifico Ford. They weren't pushy, instead Earl was patient and extremely professional. I would definitely tell my friends to buy from Pacifico. More
I was very pleased with the high level of Customer Service. I experienced a Total Loss of 2015 Ford Fusion recently. Pacifico Ford Staff were on my side throughout the entire process. As result, I just inkeda l I experienced a Total Loss of 2015 Ford Fusion recently. Pacifico Ford Staff were on my side throughout the entire process. As result, I just inkeda lease for a 2016 Ford Fusion. More
Coolant leak Recently I had a bad coolant leak with my Tarus, I took vehicle to Pacifico ford early morning, within minutes I was greeted by assit.service manager Recently I had a bad coolant leak with my Tarus, I took vehicle to Pacifico ford early morning, within minutes I was greeted by assit.service manager Paul Rubin, Paul immediately begin to address my car problems, he was very professional and friendly, Paul advised me it was water pump, he immediately placed me in rental vehicle while waited for parts to come in,as problem was covered under warranty. I have worked with paul few times in past and he has always addressed my vehicle problems quickly & professionally. I thank Paul excellent service! More
Timely and efficient service! I brought my car into Pacifico and Paul quickly got to work to find out what was wrong with my car. I've worked with Paul many times in the past and h I brought my car into Pacifico and Paul quickly got to work to find out what was wrong with my car. I've worked with Paul many times in the past and have nothing but great things to say about his work ethic. I called the day before I went in and he was prompt in returning my call to address my concerns. Overall, Paul is awesome. A true asset to Pacifico Ford!!!! More
on time and ready to assit Would have been five but we ran into a snag here and there but we managed to work it out. Overall it was a pleasure doing buisness with ford. Would have been five but we ran into a snag here and there but we managed to work it out. Overall it was a pleasure doing buisness with ford. More
Awesome and Outstanding Salesmen Friendly service and excellent experience. I came in knowing exactly what car I wanted and how much I wanted to pay and Tom made sure that I got every Friendly service and excellent experience. I came in knowing exactly what car I wanted and how much I wanted to pay and Tom made sure that I got everything how I wanted. Tom was great because he listen to me and didn't put any pressure on me to do anything I didn't want to. More
Highly Recommend My 2013 Ford Edge needed to get serviced and fixed. It had some major issues, I did NOT buy it at Pacifico however I did use them to fix my car. They My 2013 Ford Edge needed to get serviced and fixed. It had some major issues, I did NOT buy it at Pacifico however I did use them to fix my car. They did an AMAZING job and Jim in service was great with communicating with me. I highly highly recommend Pacifico! I never owned an American brand car before and immediately when I started having dangerous issues with my edge I regretted it immediately. I then googled a FORD dealership in my area and after reading hundreds of great reviews about Pacifico I tried them out. They turned my nightmare situation into a much better one. They were super easy to work with and the communication was great. They really felt bad for me and wanted to help! They're facility is also super clean and everyone was really nice seeing I was a mess and so was my car. They helped me with a car rental, it was super easy to get one. I HIGHLY RECOMMEND. Thank you for helping me! More
Great! Got the best price and service from this dealership... I would recommend them to everyone.. Nothing else I need to say about it! Bar none! Got the best price and service from this dealership... I would recommend them to everyone.. Nothing else I need to say about it! Bar none! More
Broken Mirror I arrived at Pacifico without an appointment to have my side view mirror replaced. Paul ordered the part immediately and the car was fixed next busine I arrived at Pacifico without an appointment to have my side view mirror replaced. Paul ordered the part immediately and the car was fixed next business day! Quick and friendly service, reasonable price and EXCELLENT customer service! More
Awesome Experience I've recently purchased a 2015 Ford Taurus with Charles at Pacifico Ford. This was a wonderful first time experience. Not only was Charles helpful and I've recently purchased a 2015 Ford Taurus with Charles at Pacifico Ford. This was a wonderful first time experience. Not only was Charles helpful and informative, he was very patient and kind. I found my car of choice pretty quickly, however, ended up needing a little time to put down larger deposit. That was a roller-coaster ride on my end, but they worked with me and negotiated a price that was more than satisfying!! I also got to "test the car out" the week while I gathered the payment!! The entire process was overall smooth. Everyone was patient and helpful. I didn't feel forced into buying, and for me that was a major plus! I am giving my highest recommendation! More