Pacifico Ford

My family experience was EXCELLENT! My family experience at Pacifico Ford was EXCELLENT all around. From the moment we walked in the door we were greeted and felt like family. I have bee My family experience at Pacifico Ford was EXCELLENT all around. From the moment we walked in the door we were greeted and felt like family. I have been to other dealerships and never experienced what we seen at Pacifico. Our sales rep was Chris Watson. Let me say you guys are lucky to have someone like Chris working there. He was super friendly and caring about our needs. At no point did we ever feel like he was a salesman. He made us feel like family. He was terrific! Also all the workers there made us feel that way. They would all walk by and say hello and ask us if we needed anything from food to drinks. I truly never experienced anything like it. The managers who we worked with all were great. Shadi and Larry were working with Chris and put together a tremendous deal for us. Then we went and signed up in the back and dealt with Gina and Bernard. Man I can not say enough about them all. Jay also came over and made sure everything was going great. Every dealership should take pointers on how they work with there customers and make them feel like family and made our experience so special. Thank you so much for everything. I will be coming back for sure and will also send you a ton of people. You guys rock! Keep up the good work! More

Customer service was exceptional I Was ending a lease with a different company and the sales staff and finance department at Pacifico Ford went above and beyond to make my purchase as I Was ending a lease with a different company and the sales staff and finance department at Pacifico Ford went above and beyond to make my purchase as smooth as possible...the level of customer service was exceptional ! More

Awesome! Stress free. My service was great! The dealer wa upfront and explained each step of the process. I selected the car of my choice and was able to stay within my bu My service was great! The dealer wa upfront and explained each step of the process. I selected the car of my choice and was able to stay within my budget. More

Above Excellant Friendly, Knowledgeable Sales Associate and Financial Associate. Will happily recommend dealership to family members and friends wanting to buy cars. Friendly, Knowledgeable Sales Associate and Financial Associate. Will happily recommend dealership to family members and friends wanting to buy cars. Showroom and Restrooms were extremely clean. More

why I always lease at pacifico I have leased 8 vehicles in 20 years with Pacifico Ford and the reason being one person, the salesman Rocky, he knows exactly what I want and gives me I have leased 8 vehicles in 20 years with Pacifico Ford and the reason being one person, the salesman Rocky, he knows exactly what I want and gives me the best deal. He takes his time with me and is really interested in my satisfaction, before making the sale. I have dealt with him for 20 years and this should say something about his love for the company and helping people get the best deal and what they desire in a car. He is always available to answer my questions, even when he is at home I contact him and he is never too busy to help me out concerning my lease. I will deal with no one else I feel very comfortable with him, he is like my brother I am dealing with, he is honest and I trust him completely. As long as he stays with Pacifico I will continue to do business with Pacifico Ford. Ralph Deleo More

basic car improvement was a good experience from end to end. felt like the team was knowledgeable and provided good info. Obviously would have loved it to be less money but was a good experience from end to end. felt like the team was knowledgeable and provided good info. Obviously would have loved it to be less money but i feel like i got good value. appreciated the van service and the free carwash. More

Great experience, great people Friendly and fast! Appreciated their honest work. Got a call when they said they'd call. All good. Will happily return. Thanks for the work. Friendly and fast! Appreciated their honest work. Got a call when they said they'd call. All good. Will happily return. Thanks for the work. More

Great service I use Quick Lane almost exclusively. Steve and James are terrific to work with. They are pleasant and professional and always provide an explanation I use Quick Lane almost exclusively. Steve and James are terrific to work with. They are pleasant and professional and always provide an explanation regarding the work and cost. I don't go anywhere else for service. More

Great! I was called when my part came in and an appointment was scheduled immediately I showed up on time was taken in right away and service was completed w I was called when my part came in and an appointment was scheduled immediately I showed up on time was taken in right away and service was completed without a long wait More

Service for 2010 Fusion Bob Rauh was excellent in managing the service I required for my Fusion. I am very satisfied with the service I received and his professionalism. Bob Rauh was excellent in managing the service I required for my Fusion. I am very satisfied with the service I received and his professionalism. In the future when I visit the Service Dept. I will make it a point to ask for Bob Rauh for my service requirements. Thank you again!!! More