
Pacifico Ford
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,770 reviews
Always fast and courteous! First and foremost, Pacifico Fords service department staff are top notch. Every time I go in, everyone is very friendly and willing to help. I really First and foremost, Pacifico Fords service department staff are top notch. Every time I go in, everyone is very friendly and willing to help. I really needed an oil change and went in to see Holly for my unscheduled appointment. I was pressed for time but needed the oil change before a long weekend that was ahead of me. She got me in and out in about an hour. I cannot thank her enough or praise the work and diligence displayed each time I step foot in there. Thanks to Holly and everyone else, I have nothing but positive words for this place. They make you feel like family. More
Professional & Friendly Everyone involved in my purchase was very professional and friendly. I would recommend Pacifico to anyone looking to buy a vehicle. Thank you for a g Everyone involved in my purchase was very professional and friendly. I would recommend Pacifico to anyone looking to buy a vehicle. Thank you for a great experience!! More
Great Customer Service I needed an inspection and oil change with one day to spare and my dealership service department could not accommodate me. I spoke to Paul on the phon I needed an inspection and oil change with one day to spare and my dealership service department could not accommodate me. I spoke to Paul on the phone and he was very honest that they were busy but willing to accommodate me if I could leave my vehicle for the day. When I arrived, everyone was so pleasant and made me feel right at home. On top of that, my mother's car was also accept for emergency service at the same time and a shuttle took us both home. I am definitely considering using this service for all non-warranty items. More
Ford Escape Purchase Great selection and professional sales team helped us find the perfect car for our needs. Our salesman Chris Watson outlined all of our financing opt Great selection and professional sales team helped us find the perfect car for our needs. Our salesman Chris Watson outlined all of our financing options and was extremely knowledgeable and courteous. More
Great experience Will Comer and the rest of the team at Pacifico were friendly, accommodating and I am happy to take my new car for any needs there. Will Comer and the rest of the team at Pacifico were friendly, accommodating and I am happy to take my new car for any needs there. More
Excellent service I'm very satisfied with the service and my car. The sales associate was very great at finding me my new car. I'm very appreciative for having him to h I'm very satisfied with the service and my car. The sales associate was very great at finding me my new car. I'm very appreciative for having him to help me. More
awesone experience awesome service sales member tyrell did a outstanding job i recommend you see him and he will take the time and make your experience great. I came awesome service sales member tyrell did a outstanding job i recommend you see him and he will take the time and make your experience great. I came all the way from ny and it was worth it thx More
Best service ever! I liked being kept informed. The service tech took time to explain everything. Paying was easy with the Ford Service Card. The wait was short. I liked being kept informed. The service tech took time to explain everything. Paying was easy with the Ford Service Card. The wait was short. More
Good Service at Pacifico I purchased my car at Holman Ford in Maple Shade, NJ, but I live in PA, so I need to have my car inspected in PA. I have one of the better service co I purchased my car at Holman Ford in Maple Shade, NJ, but I live in PA, so I need to have my car inspected in PA. I have one of the better service coverage packages (bought with the car) so it is worth my while to take it to a dealer rather than just a service station for the inspection. The folks at Pacifico are top notch! I was able to get an appointment that fit perfectly into my schedule, and considering I found out that I needed an alignment in addition to the inspection, I was in and out of the facility in about 3 hours which wasn't bad at all. The waiting lounge is comfortable and equipped to allow patrons to work using WiFi/laptops, etc., and there is no shortage of soft pretzels from the Philly Pretzel Factory! The employees are very welcoming and they keep you in the loop as far as the progress that is being made on your vehicle while you wait. I will definitely go back to Pacifico. More
Service I had service done to car. All employees were nice and helpful. Waiting area was comfortable. I wish wait time was less but overall experience with I had service done to car. All employees were nice and helpful. Waiting area was comfortable. I wish wait time was less but overall experience with employees was excellent More