Pacifico Ford

My salesman Neal Bauer is always available for questions, even though I purchased my car from him a few years ago. He is the most pleasant, helpful sales person I have ever dealt with. Thank you Mr. Bauer, I even though I purchased my car from him a few years ago. He is the most pleasant, helpful sales person I have ever dealt with. Thank you Mr. Bauer, I will be sure to send all my friends and family to you. More

I was very nervous, as this was my first car. I spoke to Tyrell when I came into the dealership he was so nice to me and my husband. He got us a good deal on a used car. We ran into issues because my car di Tyrell when I came into the dealership he was so nice to me and my husband. He got us a good deal on a used car. We ran into issues because my car did not have the correct doors on the passenger side, we called Tyrell at 10pm in the evening when we realized that the doors would not lock. He told us to bring the car back in to the dealership, which we did. Once we got the car back into the dealership the mechanics could not figure out right away what the problem was so Tyrell arranged for me to have a rental for 11 days until they got my car fixed. Tyrell even offered me another car in the place of this vehicle at the same monthly payment that my loan was going to be, but I really wanted the vehicle that I had originally chosen. When I finally came back to pickup up the car I had brand new tires and an alarm system as well. Tyrell is a great dealer and he knows his job well.He even called me two months later to wish me a happy birthday. I will be going back to trade in my car for another in few months and I will be going back to Tyrell. Great man, great customer service. He made my car well worth the wait for the 11 days to get my car that I love. Thank You Tyrell!!. More

I have had wonderful experiences with service agent, Bob Rauh each and every time he has worked on my vehicle. He has not only taken care of the needs I specified directly with him, but has also gone the ex Rauh each and every time he has worked on my vehicle. He has not only taken care of the needs I specified directly with him, but has also gone the extra mile to ensure that total condition of my vehicle is in tip top shape. As an individual who has experienced challenges in the past with mechanics, Bob has truly restored my trust in those assigned to care for my vehicle. In fact, he is the only person I trust to work on my car thus, I specifically request him each time I visit Pacifico Ford. There is nothing like an industrious and conscientious worker such as Bob Rauh. His commitment to operate with integrity and in excellence is much appreciated and extremely admirable. More

I had my choice of cars narrowed down to three different manufacturers. Chad Gilbert and the Pacifico Team made it an easy choice to go with the Ford Explorer. Very friendly, not too pushy, great product kn manufacturers. Chad Gilbert and the Pacifico Team made it an easy choice to go with the Ford Explorer. Very friendly, not too pushy, great product knowledge and salesmanship. This is my second purchase from Pacifico, and I now have no reason to go anywhere else. More

Bert has been the most helpful salesman I've ever experienced. He is friendly and makes it his number one priority to satisfy his customers. I have been very lucky to have met such a great person. He experienced. He is friendly and makes it his number one priority to satisfy his customers. I have been very lucky to have met such a great person. He walked me through the entire process and I felt very good about purchasing my vehicle with him. More

Gary Holmes was instrumental in buying back my husband's care. since he as Alzheimer. His s friendly caring attitude made this a smooth transaction. husband's care. since he as Alzheimer. His s friendly caring attitude made this a smooth transaction. More

The friendly atmosphere and employees that take their job to the highest level. They work well with the customer and make you feel that your opinion is important and they really listen to what you have to s to the highest level. They work well with the customer and make you feel that your opinion is important and they really listen to what you have to say. They take your personnel situation into account. We enjoyed the experience completely. Thank You! More

Bob takes the time to know the customer, he doesn't just treat you like a number like other advisors. Always asks about the family and makes sure your vehicle is handled as if it was his own. He is t just treat you like a number like other advisors. Always asks about the family and makes sure your vehicle is handled as if it was his own. He is the only reason I still go there for service. The family feeling is everything. Thanks j. Roletter More

The sales person was courteous, polite, informative and listened to what I was looking for. I would defineately consider buying my next vehicle at this dealership. listened to what I was looking for. I would defineately consider buying my next vehicle at this dealership. More

Rocky is the best in the business. He goes above and beyond to make sure you get exactly what you are looking for. Highly recommended!! beyond to make sure you get exactly what you are looking for. Highly recommended!! More