Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacifico Ford
Philadelphia, PA
4,621 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico!
Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,621 reviews
November 12, 2004
I looked up Pacifico online because I was interested in a Ford Explorer for the winter. Two days after looking into the site my Fiances car was broken into and left undriveable. I told Adam Edwards the int Ford Explorer for the winter. Two days after looking into the site my Fiances car was broken into and left undriveable. I told Adam Edwards the internet salesman that I need either a Honda or Acura for my fiance. He said to come down that they had over 1000 used cars on the lot and that they definitely had used Hondas and Acuras. We drove 1 hour and 15 minutes through traffic to get to philly. When you call and ask for directions the women who answer the phone are " ignorant" and when you ask for directions they connect you to and automated system, which is hard to copy since they say the directions once and hangup. After arriving and asking for Adam I was told "someone else" would help me because Adam was across the street. I was then given a salesman who told me this was his very first week. We walked around the lot and there was not one Honda nor any Acuras. When I explained this to the Sales Manager he said he was sorry but they were sure they had something else. I'm incredibly displeased with my car shopping experience there. Also after speaking to several people about this situation they told me of similar situations at Pacifico. BUYERS BEWARE!!! More
by Prices34
Employees Worked With
Adam Edwards and Sales manager
Helpful 
