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Pacifico Ford

Philadelphia, PA

4.9
4,763 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,763 reviews

December 24, 2020

Outstanding customer service from the team at Pacfico Ford. Stan Otto provided a thorough search for the F-150 I truck was requesting and located the vehicle to feed my needs. Our sales person Racky DiGr More

by Auhrik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky De Gregorio, Stanley I Otto Jr
Dec 28, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

December 24, 2020

Pacifico for life customer. Came in to swap my FWD Escape for AWD. Multiple options of the highest quality. Great seeing the new staff members taking up the Pacifico tradition. More

by pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lagera, Stanley I Otto Jr
Dec 28, 2020 -

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

December 21, 2020

Prompt, professional, reasonably priced. Only car dealership service department I have ever known with whom I felt I consistently got treated squarely, serviced expertly, charged reasonably. Recommen More

by dme8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky De Gregorio, Bob Rauh
Dec 28, 2020 -

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

December 21, 2020

Great from the time I made the reservation to my arrival and completion of the Work everything was great a 10+ Outstanding customer service Thank You More

by hbooker2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt McGuckin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Dec 21, 2020 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 14, 2020

Terrific customer service by our salesman Rocky DiGregorio and the entire team at Pacifico Ford. Another fantastic transaction with the Pacifico Group. We will be back when the time comes for our n More

by Auhrik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky De Gregorio
Dec 15, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 08, 2020

Great place to take your car for service I tried other places but no one can compare to the price of service or the quality of work performed thank you again for meeting up to your standards More

by Catahulajack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rauh, Andrew Knox
Dec 10, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding sthanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

December 07, 2020

Great customer service! Rocky showed me several cars and always stayed patient and professional. Tom is a great manager and made sure I was taken care of! Definitely recommend doing business here! More

by dmvm30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio
Dec 10, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 02, 2020

Mr Hill was very professional and friendly. When I came in I was indecisive and he patiently worked with me until the end of the process. I'm satisfied. More

by tcb83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earl Hill, Amina Velazquez
Dec 03, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding sthanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

December 01, 2020

My salesperson, Rocky DiGregorio, and all the people at Pacifico Ford were terrific. Responsive to my needs and very thorough. We completed the transaction quickly and to my complete satisfaction. More

by pa1104
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky De Gregorio
Dec 03, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding sthanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

November 30, 2020

Kept the car a long time, charged over $1300 got the car back still shaking with the check engine light blinking and gas on E got everything suggested fixed More

by MargaretRNMJ
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt McGuckin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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