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Pacifico Ford

Philadelphia, PA

4.9
4,770 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,770 reviews

February 22, 2020

So happy with my Sonata. Thank you Rocky DeGregorio for making sure I get the car I want and that I am always a satisfied customer. I love the team at Pacifico. I am a loyal customer for 20 years. Thanks More

by laura.alampihans
Recommend Dealer
Yes
Employees Worked With
Mike Bernick, Gina Puggi-McDevitt
Feb 24, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 22, 2020

Only dealership I would use. Have bought several vehicles from them.. service is excellent !! Rocky has always been very helpful... plus he’s a Marine !!!! Give him a raise .... More

by Debbiejohnsen
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky De Gregorio
Feb 24, 2020 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

February 20, 2020

Very professional service,the manager gave everyone fresh pretzels and bottled water. Waiting rooms were clean and there was plenty of fresh coffee on hand More

by T-bone1221
Recommend Dealer
Yes
Employees Worked With
Daniel Mucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Knox, Mike Bottiglieri, Chris Washington
Feb 21, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

February 20, 2020

Best sales team i’ve had the opportunity to work with. They will work with you to make sure you leave happy and with the car you want. Couldn’t be more excited to have left with the car I did. More

by lesagejason
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

February 19, 2020

Great place to shop, I traded in my lease and started a new one. Rocky was easy to work with. He made it so pleasant More

by David C
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio, Gina Puggi-McDevitt, Shadi Dandan
Feb 20, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 18, 2020

it was ok after a few repairs Good morning , I just wanted to say that Roky is truly a gentleman and a Good concerned salesman ! I came in to get a small pickup truck ,that did More

by dcampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky De Gregorio, Mike Bernick, Andrew Knox, Paul Rubin, Matt McGuckin
Feb 18, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 12, 2020

Inspection service at Quick Lane Very thorough and rather fast! I was sure I would need work on the car but all I needed were wipers! Thanks! Will be back for oil change in April. More

by shadjroe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick Lane staff
Feb 12, 2020 -

Pacifico Ford responded

Hi Susan, thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

February 10, 2020

Complete waste of time, there is NOTHING “quick” about service at this dealership, it took FOUR calls to get a quote on service then two more calls with over 20 min on hold only to find out nothing is ava More

by Japii
Recommend Dealer
No
Employees Worked With
Appointment maker, Kristina Boyd
Feb 10, 2020 -

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

February 07, 2020

Rocky is great...had everything ready to sign and I got a great deal. I only go to Pacifico because I trust them. Great customer service and management team. More

by Jjs777
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky De Gregorio
Feb 10, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 03, 2020

New 2020 Ford Explorer Purchase I've been buying cars from Pacifico Ford via Gary Holmes for 25yrs. Gary is the best. He doesn't stop at the initial sale, He calls to remind me of More

by Sandy.Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Agosto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rauh, Gary Holmes, James Williams, Paul Rubin, Willie Ogburn
Feb 04, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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