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Pacifico Ford

Philadelphia, PA

4.9
4,770 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,770 reviews

January 07, 2020

The staff were very professional and efficient The dealership appears to be a well run organization and the staff seem to be customer oriented and accountable to management regarding their functio More

by andrew.muraresku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Ferrill, Paul Rubin, Dave Halihan
Jan 09, 2020 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

January 05, 2020

Overall fantastic experience with Pacifico, and specifically Alexander. This was my first time leasing a car, so I was a little nervous about the process, but it couldn’t have gone smoother. Alex More

by sjwesq
Recommend Dealer
Yes
Employees Worked With
Alexander Saraullo
Jan 06, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 04, 2020

Amazing Service Amazing People I have been going to Pacifico for years, everyone is amazing. Neal was such a pleasure to work with and Bernard is always helpful. A+ More

by Koneill3709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 03, 2020

Steve and team always take good care of my family vehicles. I recommend them highly! Very convenient location works well with your schedule and provides timely updates. More

by Frank.maffei
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Class
Jan 06, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

January 02, 2020

I have used this dealership for 20 years & I have been satisfied. Service is good. They let me know the status of my car. They're professional & courteous. More

by Karen Hunter
Recommend Dealer
Yes
Employees Worked With
Andrew Knox
Jan 02, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

January 02, 2020

Great Service They helped me get the car I needed to fit my work commute needs and my budget. Ask for Jarrod. He did a great job! More

by brianpatrickleach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bauer, Jarrod Harty
Jan 06, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

January 02, 2020

Fast and great quality service. They took me at my appt time and my service was completed in an hour. Very friendly people and comfortable waiting area. More

by Di502
Recommend Dealer
Yes
Employees Worked With
Matt McGuckin
Jan 02, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

January 01, 2020

Happy with the service n understanding my needs. wait time with sales could be little better too long of wait. Once u decide on car time should run smoother More

by mdavis327
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Holmes
Jan 02, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 31, 2019

Neal is an excellent salesman with outstanding knowledge about Ford products. Neal explained everything I needed to know about the F-150 that I purchased.I highly recommend Neal if your looking for a vehicl More

by Jjrq
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bernick
Jan 02, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 30, 2019

Great experience. This is a great dealership that cares about their customers. The waiting area was clean and comfortable. The staff was professional and polite. Even-t More

by mporter526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
Jan 02, 2020 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

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