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Pacifico Ford - Service Center

Philadelphia, PA

4.8
1,032 Reviews

1,032 Reviews of Pacifico Ford - Service Center

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December 10, 2011

Joe address our problem and handle it quickly an efficently. He keep us updated on the problem and we had our vehicle back on a timely bases. He was very pleasant and understanding More

by smacker902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Roletter
December 05, 2011

Joe was very friendly and helpful. He explained everything in detail and in a way that I could understand. I also appreciated that the work was done the same day. More

by amwyche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Roletter
November 28, 2011

I chose Rocky because I saw his picture in my local Newspaper and saw him and spoke to him when I take my car in for service. On my last service visit for my 2009 Escape I was upset because the rear do More

by alfa102a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky DeGregorio, Rocky De Gregorio
November 09, 2011

Joe did exactly what he said he would on the phone. My reason for not getting the work done is it would not have been worth it for my truck, being as old as it is. it's a old work truck. More

by yahya.rice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Roletter
November 09, 2011

i have been a customer of pacifico ford for many years .when i walk thru the door i am greeted by my name. sales and service treat me like part of the family.i cannot say a bad thing about my visits. joe More

by sal811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe in service
November 03, 2011

Pacifico has a good service dept. & the Shuttle service is a great plus. Keeps me from having to hang at the dealership all day. Great place. More

by Walter B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Roletter
November 03, 2011

They are very good. Complex problems get fixed promply. Also, they make every effort to accomodate my busy schedule, and usually the parts are available so that I get fixed the first time in for service. More

by tbabrams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve, Mike, Travis
November 02, 2011

I always use Pacifico Ford for my cars. I started in 2006 with my 2006 Ford Focus, and continue to use them for my 2008 Ford Focus. I love the drop off service. I drop my car off at night and it is ready by More

by meg708
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
October 05, 2011

Maria has always provided excellent customer service with a smile and a funny cute demeanor. She assured me my car has been repaired and thoroughly inspected for any future problems. I highly recommend here More

by superlight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Mahoney
October 03, 2011

I visited pacifico Quick Lane for an oil change. My hood would not open because of a previous accident. This caused a problem. Maria Mahoney was the answer. She went well above the call of duty in assisting More

by brianandfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Mahoney
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