Pacifico Ford - Service Center

Oil change I called to make an appointment and I was told they didn't have anything available for 2 weeks. Holly was my service person the last time I came in so I called to make an appointment and I was told they didn't have anything available for 2 weeks. Holly was my service person the last time I came in so I asked to speak with her. She told me to come down at my earliest convince and she could get me right in. I stopped by later that day and was out in less then an hour. More

Accurate time estimate for the work. I was met promptly by a technician when I arrived. The estimate for the work to be performed was 3 hours. I waited for it at the dealership bringing I was met promptly by a technician when I arrived. The estimate for the work to be performed was 3 hours. I waited for it at the dealership bringing plenty work to do with me. It was ready in 2.5 hours. I was very pleased. I brought in a recall letter. (without prior notice) with me which was the most time-consuming item. They performed the work with a wonderful attitude. More

They did a good job. As far as I can see so far ever thing is in good working order. Last time it took a week to find out if they did not do something right. As far as I can see so far ever thing is in good working order. Last time it took a week to find out if they did not do something right. More

Problem was uncovered, part ordered, installation date given Service was excellent! Problem was uncovered, part ordered, installation date given. They always are responsive to my needs and concerns, and conside Service was excellent! Problem was uncovered, part ordered, installation date given. They always are responsive to my needs and concerns, and considerate of my time. More

ROYALTY! That's what it feels like when I take my vehicle in to Pacifico Ford Service Department. Bob Rauh is great! He is very professional, knowledgeable, That's what it feels like when I take my vehicle in to Pacifico Ford Service Department. Bob Rauh is great! He is very professional, knowledgeable, courteous, and customer friendly. He always takes his time to listen to and explain the issues to the customers. The atmosphere around there is friendly and relaxing. You always feel welcome. Thanks for that. Sincerely, Frank Cruz More

Service was great as usual. Never any problems with anyone there. Fast, high quality service. Always recommend Pacifico for sales and service. They treat you was great as usual. Never any problems with anyone there. Fast, high quality service. Always recommend Pacifico for sales and service. They treat you like family. More

Glas it was done fast I arrived to get my oil change at 7:15 a and I was done by 8:20. Was glad they serviced my car quickly and that I was able to finish all my errands w I arrived to get my oil change at 7:15 a and I was done by 8:20. Was glad they serviced my car quickly and that I was able to finish all my errands within a reasonable amount of time More

So Happy!!!! I went for my yearly inspection went to express lane was in and out with oil change in less then 1hr...... was offered hamburgers and hot dogs from ev I went for my yearly inspection went to express lane was in and out with oil change in less then 1hr...... was offered hamburgers and hot dogs from everybody that walk by me . Everybody is so nice at Pacifico Ford.Will never go any where else!!!!!! More

Great This time my service was quick. I was in and out. Andres was extremely helpful, attentive and made my experience a pleasant one. I will recommend anyo This time my service was quick. I was in and out. Andres was extremely helpful, attentive and made my experience a pleasant one. I will recommend anyone to get their cars serviced with him. More

AN UNLATCHED LATCH I appreciated the attention, information and assessment of my vehicle. Although they could not find a solution to the issue at hand - I felt satisfi I appreciated the attention, information and assessment of my vehicle. Although they could not find a solution to the issue at hand - I felt satisfied that every attention and service had been done allocated to reach their conclusion. They also offered a secondary possible solution. More