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Pacifico Hyundai - Service Center

Philadelphia, PA

4.5
262 Reviews

262 Reviews of Pacifico Hyundai - Service Center

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June 13, 2024

Dennis was very efficient & pleasant. The facility is great. The work on my auto was timely & efficient. More

by pat.desanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 09, 2024

Very happy with my service visit. They were informative and pleasant.I appreciated the ride and the video. More

by Faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Pacifico Hyundai responded

Hi Faye, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

May 31, 2024

Service department stinks! Maria Pacifico doesn't return phone calls at all! Poo business practices! More

by bobsmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Pacifico
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

April 25, 2024

Very professional service! The new facilities are very clean and modern! Defines I recommend them!! More

by Daniel C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 22, 2024

Knowledgeable staff and friendly and helpful. Take care of your car needs. Timely appointments. No long waiting. More

by Peaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 08, 2024

Brand new remodeled dealership! Beautiful. Staff, as always is reassuring and accommodating; making sure you are comfortable. Service was completed in a timely manner. More

by tscarbo62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 01, 2024

My 2012 sonata died with only 89,000 miles has warranty & Hyundai refuses to fix it whyyyy yall made the faulty engines & replaced many why am I any different I want answers Hyundai (Quiara Carroll) More

by dionnealicea39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Castro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Pacifico Hyundai responded

We are sorry for any inconvenience. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com so we can address your concerns further.

Mar 01, 2024 -

dionnealicea39 responded

I’ve tried to call Mr Flynn 4xs today & left messages no answer…No one has called me back

February 24, 2024

Always do a good job at what needs to be done and always out in good time More

by Lwhandymanjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brown
Feb 26, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 02, 2024

Excellent staff. Great service. Staff very professional and knowledgeable. Takes the time to answer all my questions. More

by Thlewis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 19, 2024

Been here before for a recall but this time I was waiting for my call to be service and while waiting all that time the part for my recall was not in stock and feel like they new when the appointment was ma More

by Babysmurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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