Gary Yeomans Ford Palm Bay

Service department, Chris Hartt was very disrespectful and not helpful at all completely unprofessional and I’ve tried to get ahold of a manager to clarify issues. Zero response and sent to a voicemail ev and not helpful at all completely unprofessional and I’ve tried to get ahold of a manager to clarify issues. Zero response and sent to a voicemail every time. Finally got David on the phone the manager and he was even worse than Chris, these guys are so unprofessional and not anyone I would recommend to deal with. Also we have previously purchased a truck from them in 2022 with cash and are treated like this is crazy. More

Stuart Weinstock (service advisor), was very helpful and did his best to find the problem. He sent me home knowing how to handle my truck and get it started. Thank you Stuart. did his best to find the problem. He sent me home knowing how to handle my truck and get it started. Thank you Stuart. More

I should have left after I met the service manager I was assigned. Disrespectful, hanging up on warranty company, harassing the warranty inspector, authorized work to be done before warranty agreed to pay. assigned. Disrespectful, hanging up on warranty company, harassing the warranty inspector, authorized work to be done before warranty agreed to pay. His boss resolved the issues, BUT 4 days later I am now dealing with a rental bill that was never handled, even though it was discussed they would cover it. Never returning there, don't recommend them at all, I have had much better at a small town neighborhood garage. More

Took my 2004 Mercury Grand Marquis (61,200 miles) in for maintenance and service, first time since moving to FL in Aug. 2024. Was having issues with malfunctioning A/C and non-operating wind shield wiper p maintenance and service, first time since moving to FL in Aug. 2024. Was having issues with malfunctioning A/C and non-operating wind shield wiper pump. Was given an estimate of close to $2K for all that needed to be done, including "The Works" (oil change, tire rotation, multi-point inspection). Had to leave my car overnight, which I assumed before going in. Was called the next afternoon letting me know that my car was ready to be picked up and that there was "really good news". Turns out that my estimate was going to be LESS THAN HALF of the estimate that I was previously told. Turns out that my A/C needed only a small part that the dealership already had in stock! TONY SWAIM IN THE SERVICE DEPT. IS AN ABSOLUTE ROCK STAR!!!!!!!!!!!!! He saved me about $1,000! I couldn't be any happier with my experience at Gary Yeomans Ford and will definitely have all my future work done there. 😀⭐⭐⭐⭐⭐ Also, Derek the Shuttle Driver, was a fantastic conversationalist and a joy to meet! Also a 5-star employee. 😊⭐⭐⭐⭐⭐ More

Jamal was great but after driving the truck home for a couple days they told me I needed to come sign more paperwork. When I got to the dealership the tried to raise my payments by $200 more a month. This couple days they told me I needed to come sign more paperwork. When I got to the dealership the tried to raise my payments by $200 more a month. This is hands down the worst dealership in Brevard county. What a waste of time. I found a better dealer that will take care of me. If you want to get treated like garbage then this is the dealership for you. More

Worst experience we have ever had. Buying a vehicle, my husband AJ Laughlin and myself maureen Laughlin continue to deal with a piece of xxxx of a truck , so the sales manager the sale Buying a vehicle, my husband AJ Laughlin and myself maureen Laughlin continue to deal with a piece of xxxx of a truck , so the sales manager the sales person only care about one thing a sale , first thing we did when we walked into this dealership is tell the sales team what we were looking for what we are spending and we have our own financing, so they proceeded to waste our time with numbers we were never going to pay and trying to get us to use their financing, they are greedy sorry excuses for human beings and I hope everyone that reads this stays clear of this dealership, disgusting way to run a business but they continue to make the $ they only care about More

Exquisite is the only way to describe my recent vehicle purchase of a 2025 Ford Explorer ST Line from Gary Yeoman’s Palm Bay Ford Dealership. I am compelled to highly recommend, without hesitation, your ne purchase of a 2025 Ford Explorer ST Line from Gary Yeoman’s Palm Bay Ford Dealership. I am compelled to highly recommend, without hesitation, your next vehicle be driven off of their lot with peace of mind and a smile on your face. Having been a customer of 25 years at a dealership in New Jersey and an experienced consumer of the Ford brand I was not disappointed. My wife and I received Red Carpet Treatment here upon my first visit there in an unfamiliar dealership which I was concerned about. My concerns went out of the window rapidly. My appointment was with John Nitti who was direct in saying he wanted to earn my business and he did just that. With the vast inventory present at this dealership, he was attentive to all of my concerns. His product knowledge, professionalism and patience were beyond my expectations. He fully explained the perks and benefits of being a customer with him and Yeoman Ford. Upon Identifying the vehicle I wanted the rest of my experience with him was handled with integrity, excellence, expedience and complete satisfaction. He introduced me the Sales Manager Colton who presented us with a deal that I could not resist and it was in our best interest to look no more. The entire deal was hassle free, and what I was accustomed to. John prioritized us in every way possible to get us into a new Explorer. The paper work, contract etc was a breeze as Zach prepared it all in just minutes. He answered all our questions without hesitation and was forthright and knowledgeable. We found him to be a valuable asset to us as well in this whole process. John Nitti never left our side as our vehicle was prepped, our orientation from him on our Explorer was complete as was all the needed credentials, tags and registration requirements. All we had to do was drive away in our new Explorer. Overall we are very grateful that we found a team that cares and we will be Yeoman Palm Bay Customers for life. Thank you Mr. Nitti for taking great care of us and fulfilling your promise that you would earn our business. More

GY Ford has great people in sales, service and parts. They are quick to respond to the needs and concerns of customers. They are quick to respond to the needs and concerns of customers. More

This has honestly been one of the worst vehicle purchases I have ever made in the 30 years of purchasing! I had SERIOUS concerns about being able to drive a Bronco Sport on my personal property which is suga I have ever made in the 30 years of purchasing! I had SERIOUS concerns about being able to drive a Bronco Sport on my personal property which is sugar sand and has a MAJOR dip that you must driver through to get to the other side. I expressed the concern several times. Five different representatives to include "sales managers" approached us and stated IT would not be an issue if we purchased a "lift kit" in addition to the purchase of the vehicle. NOT only did they sneak in "lift kit" installation but they managed to come up with fantasy numbers that get you right back to the original MSRP!! There is NO bargain here! The END of "year sales event" is a scam and the commitment to customers are at best MISLEADING!! To date, NO ONE has contacted us regarding a "lift kit install", and we STILL managed to pay more than the discounted price on a BRONCO model I did NOT want!!! More

I had a really good experience at this dealership. Andre Mannain and Luis H were so helpful. Andre Mannain and Luis H were so helpful. More