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Palm Chevrolet - Service Center

Ocala, FL

4.3
734 Reviews
Call Service Center (352) 433-4105

734 Reviews of Palm Chevrolet - Service Center

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February 06, 2025

Service Writer Scot was very aggressive possibly challenging my husband by walking past closely fast More

by caribianqun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback regarding your visit to Palm Chevrolet. It’s important for us to ensure a comfortable and respectful atmosphere for all our customers. If you have further concerns or would like to discuss this matter in more detail, please feel free to reach out to me directly. We value your input and strive to improve our service. Sincerely, Wayne Bogle Parts and Service Director

February 05, 2025

Great. In and out in record time. Suzanne was very informative and polite and great to work with More

by CAROLS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne
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Feb 06, 2025 -

Palm Chevrolet responded

Thank you so much for your wonderful review! We're delighted to hear that your experience at Palm Chevrolet was quick and efficient. It's great to know that Suzanne provided you with informative and polite service. We truly appreciate your feedback and look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

February 04, 2025

Great job and on time could be cleaned up a little bit but it's okay next time More

by luthermiller1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Feb 05, 2025 -

Palm Chevrolet responded

Thank you for your review! We’re pleased to hear that you appreciated our timely service at Palm Chevrolet. Your feedback about cleanliness is noted, and we’ll strive to do even better next time. We look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

February 02, 2025

I can wait to get a different vehicle so I don’t have to deal with this dealership anymore. More

by ROBINSONC7
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Dennis Calcaterra
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Palm Chevrolet responded

Thank you for your feedback. We understand that your experience at Palm Chevrolet hasn't met your expectations. We appreciate your honesty and would like to hear more about your specific concerns. Please feel free to contact me directly so we can address your concerns. Your satisfaction is important to us. Sincerely, Wayne Bogle Parts and Service Director

February 02, 2025

I have been doing business with Palm Chevrolet for 15 years. I purchased my vehicle's there and take vehicles there for service. I have always been treated well More

by lkswin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sue
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Feb 04, 2025 -

Palm Chevrolet responded

Thank you for your kind words! I truly appreciate your loyalty to Palm Chevrolet over the past 15 years. It's fantastic to hear that you've had positive experiences both with vehicle purchases and our service department. I look forward to continuing to provide you with excellent service in the future! Sincerely, Wayne Bogle Parts and Service Director

February 01, 2025

The team is very helpful especially in an emergency situation. They have demonstrated professionalism and patience for my Mother More

by LINDAJOY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy and Ariel from the body shop
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Feb 04, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We are grateful to hear that our team at Palm Chevrolet was able to assist your mother in an emergency situation with professionalism and patience. Your kind words truly motivate us to continue delivering exceptional service. We look forward to assisting you both again in the future! Best, The Palm Chevrolet Team

January 31, 2025

Service rep was excellent but service took longer than expected (no fault of service rep) More

by BRENT.JOHNSTON99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Degroot
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Feb 03, 2025 -

Palm Chevrolet responded

Thank you for your feedback! I'm glad to hear that our service representative provided excellent assistance. I understand that the wait time can be frustrating, and I appreciate your understanding regarding this matter. If you have any further concerns or suggestions, please feel free to reach out to me at Palm Chevrolet. I look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

January 30, 2025

I'm very satisfied with the service at Palm Chevy and this is the 5th car I have purchased from this dealership. More

by ALICEMRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Palm Chevrolet responded

Thank you so much for your kind words and for being a loyal customer, we truly appreciate it! It’s wonderful to hear that you are satisfied with the service at Palm Chevrolet for your fifth purchase. We are here for you whenever you need us, and we look forward to assisting you with your next visit! Best, The Palm Chevrolet Team

January 30, 2025

Customer service is lacking I didn't feel they take care of customers during service More

by travnjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Policy not people
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Jan 31, 2025 -

Palm Chevrolet responded

Thank you for your feedback. We understand the importance of customer service and appreciate you sharing your experience. At Palm Chevrolet, we strive to provide excellent service and would like to hear more about your concerns. Please feel free to contact me directly so we can address this. Your satisfaction is important to us. Sincerely, Wayne Bogle Parts and Service Director

January 29, 2025

Neil S. was great to work with. He has sold 2 vehicles to my family. More

by april.piker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Stefani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience! We're thrilled to hear that Neil was great to work with and that he has helped your family with two vehicle purchases at Palm Chevrolet. We appreciate your loyalty and look forward to assisting you again in the future! Best, The Palm Chevrolet Team

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