John McMichael

Worst of the worst . .. not only do they price gouge like most dealerships but they lie which is even worst. I will never return. First off I dropped off my suv for a s .. not only do they price gouge like most dealerships but they lie which is even worst. I will never return. First off I dropped off my suv for a starter.. they quoted $400.99 for parts and $554.97 for labor $1082.59 after fees,Every shop I called in Ocala was under $600 out the door. After my wife received the quote i had called Palm chevy to get a breakdown of the pricing and was connected to a very rude sarcastic I hung up, called back and asked for management, supposedly spoke to a manager. I explained that I was disgusted with the service and he apologized profusely. I told him I was just going to pick up my suv and take it elsewhere. He told me about the diagnostic fee and that he was going to waive the fee and let me come take my car. The tow company got there to take it and they went back on there word and refused to let my car go without paying the fee. I told them I talked to management and they waived it. They called me a lier and said they asked everyone... if that was the case they would have found out who told me it was waived. So I had no choice but to pay the fee even tho they didn't do anything. If your a fan of getting ripped off and lied too this is your place!! But if you want real service that will do the job for half the cost and a million times better service call Checkmate auto repair 3527320070. great service great prices great people. Don't waste your time and money on crooks More

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Wonderful Experience! Thomas, John and JD were great to deal with. Took great care of me! Explained everything perfectly! I would highly recommend that if anyone wants to Thomas, John and JD were great to deal with. Took great care of me! Explained everything perfectly! I would highly recommend that if anyone wants to buy a vehicle, Go to Palm Chevrolet! More

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Fantastic buying experience The staff was very knowledgable and friendly. The whole car buying experience was a breeze from start to finish. Would reccomend to anyone looking to The staff was very knowledgable and friendly. The whole car buying experience was a breeze from start to finish. Would reccomend to anyone looking to buy. More

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great experience. I was picked up from my home by the agent i dealt with throughout. Jason was friendly, and professional and made the experience and enjoyable one. the I was picked up from my home by the agent i dealt with throughout. Jason was friendly, and professional and made the experience and enjoyable one. the entire staff was friendly and i would recommend this dealership to all my friends ands family. More

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Professional and A Pleasure to Deal With Thanks to all the individuals of the team at Palm Chevrolet. They exemplified professionalism in sales knowledge, finance and HONESTY!! All involved a Thanks to all the individuals of the team at Palm Chevrolet. They exemplified professionalism in sales knowledge, finance and HONESTY!! All involved actually made the purchase a fun experience. I highly recommend Mike Scott, John McMichael and JD Piatek! More

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Fantastic experience at Palm Chevrolet in Ocala, Florida I had managed car dealerships and auto auctions for over twenty years before moving to sunny Florida to take it easy, and dreaded walking in to a stra I had managed car dealerships and auto auctions for over twenty years before moving to sunny Florida to take it easy, and dreaded walking in to a strange place to try to make a deal without a big hassle. But there recently arose a need to acquire a new pickup truck, so I stopped into Palm Chevrolet on the way home from getting a haircut to see if I could "make a deal". To be totally honest, they made a better deal than I even asked for! How refreshing! Manager John McMichael opened the door to my purchase by quickly agreeing to the fair deal I proposed, then placed me in the very capable hands of experienced car salesperson Chris Drewry to finish the job. Chris was a true professional, helping me land on the new full-size Chevy truck I wanted, and giving me a great feature presentation as to all the good things the truck had to offer. In less than two hours my inquiry turned into a preliminary agreement on the deal, selection of the perfect vehicle, test driving the truck I settled upon, completing the necessary (but not overpowering) paperwork, paying for the unit, and headed out the door for an early dinner. I am most pleased to highly recommend this dealership and these people in particular to anyone who wants to be treated right and find the vehicle they are looking for. I am a "happy camper", and will certainly look these guys up next time I need another car or truck. More

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Best salesman goes to Nic!!! I just want to say a AWESOME thank you to everyone at Palm Chevrolet for helping me in purchasing my car from start to finish! Although the one person I just want to say a AWESOME thank you to everyone at Palm Chevrolet for helping me in purchasing my car from start to finish! Although the one person that I would like to thank the most & give recognition to is Nic Warnken! Not only does he have a great personality but, he was ontop of his game on everything to making sure I was 110% satisfied.To the color of the car inside/out, & the way it felt during the test drive. He went above & beyond to helping me get the car that I wanted & was within my budget. I couldn't be more happier with this car! Also thank you David Allard for getting my car all nice & clean for me to take home with that awesome new car smell that we all love so much. Thanks to Nic,John,Richard & Mitch they helped me make my dream into a reality. I never felt more welcome than at Palm Chevrolet deffinetly met my expectations. Thank you all for everything that you have done,definitely recommending to all my friends, family & more! Keep up the good work! More

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Good experience The sales person was very good and knowledgeable about the product and helpful with setting everything up. John McMichael was very fast in finding jus The sales person was very good and knowledgeable about the product and helpful with setting everything up. John McMichael was very fast in finding just the vehicle I wanted. More

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very professional easy to deal with Very courteous and professional...looking forward to continued relationship. They worked hard not to make my experience an all day ordeal..which was Very courteous and professional...looking forward to continued relationship. They worked hard not to make my experience an all day ordeal..which was greatly appreciated.. More

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Excellent Experience I have given this dealership a 5 Star rating for the excellent customer service that Dylan Gross provided. Dylan worked so hard in assisting us with o I have given this dealership a 5 Star rating for the excellent customer service that Dylan Gross provided. Dylan worked so hard in assisting us with our needs. Everyone at Palm were very pleasant and professional. Definitely recommend this dealership to any one wanting to purchase a vehicle. More

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