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Palm Chevrolet - Service Center

Ocala, FL

4.3
725 Reviews
Call Service Center (352) 433-4105

725 Reviews of Palm Chevrolet - Service Center

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October 24, 2024

I had a great experience with Brandon as I was purchasing my brand new Chevy Silverado. More

by Zach B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2024 -

Palm Chevrolet responded

Thank you, Zach! We’re thrilled to hear that you had a great experience with Brandon while purchasing your brand new Chevy Silverado at Palm Chevrolet. We appreciate your kind words and hope you enjoy your new truck. Come visit us again soon! Best, The Palm Chevrolet Team

October 24, 2024

Gus was great to us and found us the car we needed for our growing family! More

by NICOLELD94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
Report | Print
Oct 26, 2024 -

Palm Chevrolet responded

Thank you, Nicole! We’re thrilled to hear that Gus helped you find the perfect car for your growing family. At Palm Chevrolet, we strive to support our customers in every way we can. We hope to see you again soon and appreciate you sharing your experience! Best, The Palm Chevrolet Team

October 23, 2024

Very nice people. If I need a body shop in the future I will definitely use Palm Chevrolet! More

by PKOENIG306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mullener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Niebuhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Palm Chevrolet responded

Thank you for your kind words! I genuinely appreciate your positive feedback and I am thrilled to hear that you had a great experience with us. If you ever need our body shop services in the future, I will be more than happy to assist you at Palm Chevrolet. Looking forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

October 23, 2024

Transmission still not right . Worked on twice. I traveled 60 miles to dealer Palm Chevrolet Ocala Florida More

by mmcrae88488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Jo
Report | Print
Oct 25, 2024 -

Palm Chevrolet responded

Thank you for your feedback. I understand that you're experiencing ongoing issues with your transmission after visiting Palm Chevrolet. I appreciate you making the trip to see us, and it’s important to me that we resolve this matter to your satisfaction. Please reach out directly so we can work on a solution. I value your business and want to ensure you have a positive experience with us. Sincerely, Wayne Bogle Parts and Service Director

October 23, 2024

Great time again for the second truck, or actually third because it was a changed color for the third truck! More

by kstovall1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Palm Chevrolet responded

Thank you so much for choosing Palm Chevrolet once again! We're thrilled to hear that you had a great experience with your third truck, especially with the color change. We look forward to seeing you again and wish you many happy miles in your new vehicle. Feel free to share your experience with others! Best, The Palm Chevrolet Team

October 22, 2024

Always a good experience servicing at Palm. Scott handles the visits and appointments accordingly and professionally. More

by The.simple.life812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you have always had a good experience servicing your vehicle at Palm Chevrolet. It's great to know that Scott takes great care of your visits and appointments. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

October 21, 2024

Oil change took 2. 5 hours. There was not good communication about the reason for this. Also the oil life was not reset. More

by rg5857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Mullener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand that the oil change took longer than expected and that communication could have been better regarding the delay. I appreciate your feedback about the oil life not being reset as well. Please feel free to reach out to me directly at Palm Chevrolet so I can address your concerns more thoroughly. Your satisfaction is important to me. Sincerely, Wayne Bogle Parts and Service Director

October 17, 2024

Good communication, repairs completed in a timely fashion. Scott is an asset to Palm Chevrolet. More

by RAOSBORNE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're glad to hear that you experienced good communication and timely repairs at Palm Chevrolet. We'll be sure to pass on your kind words to Scott, as he truly is a valued member of our team. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

October 14, 2024

Was takin right away on an emergency fix and was done in timely manner also my service representative was very helpful More

by robertemmons1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Report | Print
Oct 16, 2024 -

Palm Chevrolet responded

Thank you for your kind review! I appreciate your feedback and I am glad to hear that our team provided prompt service for your emergency fix. It's great to know that our service representative was helpful during your visit. I look forward to assisting you again at Palm Chevrolet in the future! Sincerely, Wayne Bogle Parts and Service Director

October 11, 2024

Jonathan has been great with everything I’ve needed to deal with. He’s always very helpful as to what’s wrong with the car or might be. More

by DENRENSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Oct 14, 2024 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found our team, especially Jonathan, to be helpful and knowledgeable about your vehicle's needs. Your satisfaction is important to us at Palm Chevrolet, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

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