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Palm Chevrolet - Service Center

Ocala, FL

4.3
725 Reviews

725 Reviews of Palm Chevrolet - Service Center

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October 03, 2024

Great staff who kept me informed of auto's status. Vehicle was ready on time. More

by gstshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
Oct 04, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that our staff at Palm Chevrolet kept you informed and that your vehicle was ready on time. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 01, 2024

Friendly and on time service . Oil change price is gone through the roof, but I don’t trust anyone else. More

by hagancross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Palm Chevrolet responded

Thank you for your kind words about the friendly and timely service you received at Palm Chevrolet! We appreciate your loyalty, and we understand your concerns regarding oil change prices in today's market. We're committed to providing you with the best service possible and value your trust in us. We look forward to assisting you again soon! Sincerely, Wayne Bogle Parts and Service Director

September 30, 2024

This body shop is missing a quality control person or at least a manager with this responsibility. The vehicle still had issues when I was called to pick it up. Also I was told that all new parts would be More

by trader4300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Palm Chevrolet responded

Thank you for your feedback. We understand your concerns regarding the quality of work done at Palm Chevrolet’s body shop. We strive to maintain high standards, and it’s disappointing to hear about your experience. Please feel free to contact me directly so we can assist you further and work towards a resolution. Sincerely, Wayne Bogle Parts and Service Director

September 30, 2024

Some months ago a took a test drive of a Corvette with Brandon. Impressed with his knowledge and congenial manner, I decided that when I made the purchase, I would deal with him. A month or two later More

by salangford
Recommend Dealer
Yes
Employees Worked With
Brandon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Palm Chevrolet responded

Thank you so much for your detailed and wonderful review! We're thrilled to hear about your excellent experience with Brandon during your Corvette purchase at Palm Chevrolet. His commitment to customer service truly shines, and we appreciate your recognition of his professionalism and personable approach. Your feedback about the entire process means a lot to us. We’re grateful for your recommendation and look forward to serving you again in the future! Enjoy your Corvette! Best, The Palm Chevrolet Team

September 28, 2024

Scott handled my service appt expertly and my truck was ready for pickup EARLIER than promised. Great job Scott! More

by HBH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Palm Chevrolet responded

I'm thrilled to hear that you had such a positive experience with your service appointment and that your truck was ready ahead of time. It's always our goal at Palm Chevrolet to provide efficient and expert service. I appreciate your kind words about Scott, and I hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

September 27, 2024

Scott went out of his way to make sure I had what I needed to get back on the road safely. Thank you Scott! More

by Edeola1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Palm Chevrolet responded

Thank you for your feedback! I'm glad to hear about your positive experience at Palm Chevrolet. I appreciate your recognition of Scott's efforts in ensuring you got back on the road safely. If you need anything else in the future, don't hesitate to reach out! Sincerely, Wayne Bogle Parts and Service Director

September 26, 2024

Fast,friendly on-time service. Craig was on top of my entire vehicle service.called and updated me as things went along. More

by JLZEE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
craig
Sep 27, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a fast and friendly experience at Palm Chevrolet. It’s great to know that Craig kept you updated throughout your vehicle service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

September 23, 2024

Always professional and willing to help. Have never had a bad experience at Palm Chevrolet. More

by gliddenocala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly
Sep 24, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that you've always had a positive experience at Palm Chevrolet. Our team is dedicated to providing the best service, and your feedback motivates us to keep up the great work. I look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

September 23, 2024

My service was efficient and Bobby was very helpful I will use service again thanks More

by sunshineallday216@ gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sue Murphy
Sep 24, 2024 -

Palm Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that you found our service efficient and that Bobby was able to assist you effectively. I appreciate your business and look forward to serving you again at Palm Chevrolet! Sincerely, Wayne Bogle Parts and Service Director

September 22, 2024

I had an appointment for 10:20 my car was not pulled in to be serviced until noon. And there was no communication about why they were an hour and 40 minutes behind schedule. I will be taking the car to a d More

by MAYGEn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
Sep 24, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration regarding the delay and lack of communication about your service appointment at Palm Chevrolet. Your feedback is valuable, and I strive to improve our processes. I encourage you to reach out to me directly if you’d like to discuss this further. I appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, Wayne Bogle Parts and Service Director

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