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Palm Chevrolet - Service Center

Ocala, FL

4.3
753 Reviews
Call Service Center (352) 433-4105

753 Reviews of Palm Chevrolet - Service Center

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October 23, 2024

Very nice people. If I need a body shop in the future I will definitely use Palm Chevrolet! More

by PKOENIG306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mullener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Grey, Scott Niebuhr, Mike Amey
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Oct 24, 2024 -

Palm Chevrolet responded

Thank you for your kind words! I genuinely appreciate your positive feedback and I am thrilled to hear that you had a great experience with us. If you ever need our body shop services in the future, I will be more than happy to assist you at Palm Chevrolet. Looking forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

October 23, 2024

Great time again for the second truck, or actually third because it was a changed color for the third truck! More

by kstovall1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Palm Chevrolet responded

Thank you so much for choosing Palm Chevrolet once again! We're thrilled to hear that you had a great experience with your third truck, especially with the color change. We look forward to seeing you again and wish you many happy miles in your new vehicle. Feel free to share your experience with others! Best, The Palm Chevrolet Team

October 23, 2024

Transmission still not right . Worked on twice. I traveled 60 miles to dealer Palm Chevrolet Ocala Florida More

by mmcrae88488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Jo
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Oct 25, 2024 -

Palm Chevrolet responded

Thank you for your feedback. I understand that you're experiencing ongoing issues with your transmission after visiting Palm Chevrolet. I appreciate you making the trip to see us, and it’s important to me that we resolve this matter to your satisfaction. Please reach out directly so we can work on a solution. I value your business and want to ensure you have a positive experience with us. Sincerely, Wayne Bogle Parts and Service Director

October 22, 2024

Always a good experience servicing at Palm. Scott handles the visits and appointments accordingly and professionally. More

by The.simple.life812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you have always had a good experience servicing your vehicle at Palm Chevrolet. It's great to know that Scott takes great care of your visits and appointments. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

October 21, 2024

Oil change took 2. 5 hours. There was not good communication about the reason for this. Also the oil life was not reset. More

by rg5857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Mullener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand that the oil change took longer than expected and that communication could have been better regarding the delay. I appreciate your feedback about the oil life not being reset as well. Please feel free to reach out to me directly at Palm Chevrolet so I can address your concerns more thoroughly. Your satisfaction is important to me. Sincerely, Wayne Bogle Parts and Service Director

October 17, 2024

Good communication, repairs completed in a timely fashion. Scott is an asset to Palm Chevrolet. More

by RAOSBORNE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're glad to hear that you experienced good communication and timely repairs at Palm Chevrolet. We'll be sure to pass on your kind words to Scott, as he truly is a valued member of our team. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

October 14, 2024

Was takin right away on an emergency fix and was done in timely manner also my service representative was very helpful More

by robertemmons1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Report | Print
Oct 16, 2024 -

Palm Chevrolet responded

Thank you for your kind review! I appreciate your feedback and I am glad to hear that our team provided prompt service for your emergency fix. It's great to know that our service representative was helpful during your visit. I look forward to assisting you again at Palm Chevrolet in the future! Sincerely, Wayne Bogle Parts and Service Director

October 11, 2024

Jonathan has been great with everything I’ve needed to deal with. He’s always very helpful as to what’s wrong with the car or might be. More

by DENRENSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Oct 14, 2024 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found our team, especially Jonathan, to be helpful and knowledgeable about your vehicle's needs. Your satisfaction is important to us at Palm Chevrolet, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

October 10, 2024

Scott Kelly needs to learn what his job actually calls for and how to interact with customers. I would rather have an honest answer from service personnel than a flip excuse just to get me gone. More

by BARTHOCALA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Briscoe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vi Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience. We appreciate your feedback and understand the importance of clear communication from our service team at Palm Chevrolet. Your input helps us improve our standards and ensure we’re meeting our customers' expectations. Please feel free to reach out to us directly so we can address your concerns further. We value your feedback and hope to welcome you back for a better experience in the future. Sincerely, Wayne Bogle Parts and Service Director

October 10, 2024

Molly, our sales rep. was quick, knowledgeable about your product. She treated us with respect and courteously. More

by DLFEWG
Recommend Dealer
Yes
Employees Worked With
Molly Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Molly provided you with quick and knowledgeable service while treating you with respect. At Palm Chevrolet, we strive to create a positive experience for all our customers. We appreciate your feedback and look forward to assisting you again in the future! Best, The Palm Chevrolet Team

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