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Palm Chevrolet - Service Center

Ocala, FL

4.3
729 Reviews
Call Service Center (352) 433-4105

729 Reviews of Palm Chevrolet - Service Center

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July 20, 2024

Good job quick service fast return of vehicle. Bobby sue odd good service writer!!! She should get a raise!!! More

by SURANNI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mullener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Niebuhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby sue
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Jul 22, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback about your experience at Palm Chevrolet. We appreciate your kind words about the quick service and Bobby Sue's excellent customer service skills. We are thrilled to hear that you had a positive experience, and we will be sure to pass along your compliments to Bobby Sue. We look forward to seeing you again in the future! Sincerely, Wayne Bogle Parts and Service Director

July 19, 2024

Jessica was very helpful and she made the process very easy. She is a great credit to the entire organization in my view. More

by Hemphillje2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Palm Chevrolet responded

Thank you for your kind words and 5-star rating! We appreciate your recognition of the excellent service provided by Palm Chevrolet. We look forward to assisting you again in the future. Best, The Palm Chevrolet Team

July 19, 2024

As always, the service was excellent and quick, from friendly folks. Thanks, again, Palm Chevrolet. More

by VICKIE_EMERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vi Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Palm Chevrolet responded

Thank you, Vickie! We truly appreciate your kind words about the excellent and quick service you experienced at Palm Chevrolet. Our team always aims to provide top-notch service with a smile. We look forward to welcoming you back for your next visit! Sincerely, Wayne Bogle Parts and Service Director

July 18, 2024

Still waiting on my registration for the truck i purchased saturday. It was emailed to me for which i am thankful for but the tag still needs its sticker with the correct date. Once i receive tha More

by jmaeder
Recommend Dealer
Yes
Employees Worked With
Chris Drewery
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Jul 19, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback with us. We understand your concern regarding the registration sticker for your truck. Please feel free to reach out to Palm Chevrolet so we can assist you promptly with this matter. We value your business and look forward to ensuring your complete satisfaction. Thank you. Best, The Palm Chevrolet Team

July 18, 2024

Great people. This is my 2nd car and both times i have been treated wonderfully. More

by stegengamary
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mahurley Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your car needs! We appreciate your loyalty and are thrilled to hear that you've had wonderful experiences both times. We look forward to welcoming you back for your 3rd car or any other automotive needs in the future. Feel free to share your positive experiences with others! Best, The Palm Chevrolet Team

July 17, 2024

Franchesca Stone was great. Prefect service Easy notifications Easy Drop off and pickup Very good on timing More

by MR.RAYENK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2024 -

Palm Chevrolet responded

Thank you for the fantastic 5-star review! We are delighted to hear about your positive experience at Palm Chevrolet with Franchesca. We aim to provide excellent service, timely notifications, and seamless drop-off and pick-up experiences. We appreciate your feedback and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

July 17, 2024

The wait was too long my scheduled appointment was 1pm, exited between 3pm and 3:30pm More

by joyousjoyce01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sherman
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Jul 18, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet and sharing your feedback with us, Joyce. We understand your time is valuable, and we appreciate your patience during your recent visit. Please feel free to reach out if you have any concerns or if there is anything else we can assist you with in the future. We look forward to providing you with a more efficient experience next time. Sincerely, Wayne Bogle Parts and Service Director

July 16, 2024

Don’t know much about dealership. Bought my 2021 truck new there 2/3 years ago after a new lemon 2019 I bought new . Only go for service . Currently at about 40,000 miles . Good servi More

by ROTHMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your service needs over the years. We are delighted to hear about your positive experiences with us and appreciate your continued trust in our service department. We look forward to assisting you with your next service appointment. See you next time! Sincerely, Wayne Bogle Parts and Service Director

July 16, 2024

I find it really stupid one person checks you in and out , then I assume after 75 minutes she was gone to lunch with no word to me that my car was done terrible service attitude More

by melinda.huser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2024 -

Palm Chevrolet responded

Thank you for providing your feedback regarding your recent visit to Palm Chevrolet. We understand your frustration with the service experience you described. We strive to provide efficient and attentive service to all our customers, and we are disappointed to hear about your experience. Your feedback is valuable to us, and I would appreciate the opportunity to address your concerns further. Please feel free to reach out to me directly so we can work towards a resolution. Thank you. Sincerely, Wayne Bogle Parts and Service Director

July 11, 2024

I’ve owned this vehicle since 2017. It has always been serviced at Palm Chevrolet and currently has 124,000 miles. More

by steve.dale12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet to service your vehicle since 2017, Steve! We appreciate your loyalty and trust in us. It's great to hear that your vehicle has reached 124,000 miles with our service. We look forward to continuing to provide you with top-notch service in the future. Drive safe! Sincerely, Wayne Bogle Parts and Service Director

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