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Palm Chevrolet - Service Center

Ocala, FL

4.3
752 Reviews

752 Reviews of Palm Chevrolet - Service Center

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August 04, 2024

Professional staff. Made sure all available options were applied to complete the deal. Salesperson was very personable and we enjoyed working with her. We believe we g More

by webbseven
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Palm Chevrolet responded

Thank you for your feedback! We're glad to hear you had a positive experience with our professional staff at Palm Chevrolet. It's great to know that our salesperson was personable and helped ensure you received all available options for a fair deal. We appreciate your business and hope to assist you again in the future! Best, The Palm Chevrolet Team

August 04, 2024

It took 3 hrs for a simple oil change. Don't know what the problem was and they didn't say, I wasn't happy More

by dsmith56841
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand that waiting three hours for an oil change was frustrating, and I appreciate your feedback. I strive for efficiency at Palm Chevrolet and would like to ensure that we meet your expectations in the future. If you have any further concerns or would like to discuss this matter, please feel free to contact me directly. I value your input and hope to provide you with a better experience next time. Sincerely, Wayne Bogle Parts and Service Director

August 03, 2024

Craig is awesome to deal with. Always keeps us updated of progress on our vehicles- he is very friendly and we always request him More

by beterthanme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Aug 06, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Craig at Palm Chevrolet. It's fantastic to know he kept you updated and provided friendly service. We appreciate your recommendation and look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

August 03, 2024

Scott does everything he can to make your service a great experience. Communicative, responsive and proactive. Glad he’s a part of the team. More

by MTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Palm Chevrolet responded

Thank you for your feedback! We're thrilled to hear that Scott provided you with a great service experience at Palm Chevrolet. His communicative and proactive approach is what we strive for in our team. We appreciate your kind words and hope to assist you again in the future! Sincerely, Wayne Bogle Parts and Service Director

August 02, 2024

It is always a good experience at the dealership. I appreciate that every appt is kept on track. More

by Maryavants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you consistently have a great experience at Palm Chevrolet and that we keep your appointments on track. I look forward to seeing you again at your next visit! Sincerely, Wayne Bogle Parts and Service Director

August 02, 2024

They were very thorough and completed the work in a timely manner. They kept us informed as well More

by KNITAFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Palm Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you found our team at Palm Chevrolet thorough and timely in completing the work. Keeping you informed is important to us, and I appreciate you taking the time to share your experience. I look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

August 02, 2024

I have been coming to Palm Chevrolet for 16 years. Service has always been excellent! More

by GHMAUL42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Advisor Jon DeGroot - Excellent!, Jeremy Grey
Aug 05, 2024 -

Palm Chevrolet responded

Thank you for your loyal support over the past 16 years! I'm thrilled to hear that you have consistently received excellent service at Palm Chevrolet. Your feedback means a lot to me, and I look forward to serving you for many more years to come! If you need anything in the future, don’t hesitate to reach out. Sincerely, Wayne Bogle Parts and Service Director

August 02, 2024

The staff, Neil and Kevin were very friendly and helpful in my decision to purchasing the Traverse. More

by Restmur
Recommend Dealer
Yes
Employees Worked With
Neil Stefani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Neil and Kevin were helpful in your decision to purchase the Traverse. At Palm Chevrolet, we strive to provide excellent service to all our customers. We appreciate your feedback and hope to see you again soon! Enjoy your new Traverse! Best, The Palm Chevrolet Team

August 01, 2024

Went in for oil change, 2019 Buick. Will never go back to the Buick dealer in Ocala for service. Other than standing in the service department with several other customers for a good wh More

by mdberry6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Palm Chevrolet responded

Thank you, Mike, for taking the time to share your experience with us at Palm Chevrolet. We appreciate your feedback regarding the service and waiting area. We will look into your comments about the communication at the service department and the vending machine. We look forward to assisting you with your 2019 Buick or any other needs you may have in the future! Best, The Palm Chevrolet Team

July 31, 2024

All was processed promptly. Waiting area was clear and comfortable. I was informed about the progress of the service. All is well. More

by eoblessed03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that your experience at Palm Chevrolet was prompt and comfortable. Our team strives to keep you informed throughout the process, and it's great to know we met your expectations. We appreciate your feedback and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

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