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Palm Chevrolet - Service Center

Ocala, FL

4.3
729 Reviews
Call Service Center (352) 433-4105

729 Reviews of Palm Chevrolet - Service Center

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April 29, 2024

Scott went above and beyond to make sure I was taken care! Even though my car took an extra amount of time to fix he was awesome at communicating! More

by taricampbell29
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Palm Chevrolet responded

Thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our service team, and I am thrilled to know Scott went above and beyond to make sure you were take care. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Wayne Bogle Parts and Service Director

April 27, 2024

Competent people who get the job done quickly. Satisfaction every time and trust the dealer More

by MTNVOICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Palm Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with the overall experience. We look forward to working with you again! Best, The Palm Chevrolet Team

April 26, 2024

My service associate was informative. My appointment was scheduled for 0800 and I arrived around 07:50. Apparently there is a meeting in the mornings. The associates did not finish their More

by Jnpjones11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Degroot
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Apr 29, 2024 -

Palm Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Wayne Bogle Parts and Service Director

April 26, 2024

Horrible service it took 3 days with the car in service. They didn’t find anything and the car still has the sound. More

by TORRES4800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Palm Chevrolet responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by my team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Wayne Bogle Parts and Service Director

April 26, 2024

I was in and out in 35 minutes…for my oil change, and tire rotation.Great job!!!! More

by wjt0555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Apr 29, 2024 -

Palm Chevrolet responded

Thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Palm Chevrolet. I am driven to offer great customer care and I strive to provide the best service experience. Thank you again and I hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

April 25, 2024

Very knowledgeable very friendly there to help when needed get you in our at a reasonable time More

by TAMMYKROHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Palm Chevrolet responded

Thank you for leaving us this great review, Tammy! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Wayne Bogle Parts and Service Director

April 25, 2024

Bab service I will never bring my car back to plam Chevy in Ocala FL More

by JOHNSONWYNONIA161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig pearce
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Apr 26, 2024 -

Palm Chevrolet responded

Thank you for your feedback, Johnson. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Best, The Palm Chevrolet Team

April 25, 2024

Always was greeted with a smile and asked what needs to be done to your vehicle and most important do you need a ride or are you waiting. The technician Alan Grubbs has always done excellent work with no More

by GENEMULLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Palm Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Best, The Palm Chevrolet Team

April 23, 2024

Scott was courteous and knowledgeable. The waiting areas were comfortable and the restrooms were clean and accessible. Service was quick and efficient. I will be using Palm Chevrolet fo More

by danimcstan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Palm Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, The Palm Chevrolet Team

April 22, 2024

Service and communication great. All service recommendations explained in detail. Cost of service explained well. More

by Di_spies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Palm Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Wayne Bogle Parts and Service Director

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