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Palm Chevrolet - Service Center

Ocala, FL

4.3
757 Reviews
Call Service Center (352) 433-4105

757 Reviews of Palm Chevrolet - Service Center

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April 18, 2024

Fran is awesome! !! I always know my car is in good hands with Fran and team More

by dledo401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Palm Chevrolet responded

Thanks for taking the time to write such an excellent review for Palm Chevrolet. We strive to make sure everyone that walks through our doors feels like they are in good hands. Please don’t hesitate to reach out if you have any questions. Best, The Palm Chevrolet Team

April 18, 2024

Great service, knowledgeable, staff and welcoming atmosphere with recommend to any friend and family membe. More

by thaliatarazona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sanabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Palm Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Wayne Bogle Parts and Service Director

April 17, 2024

Customer service is wonderful. The customer waiting area is very clean, well stocked with coffee and tea supplies and easy to access. More

by DONNALPN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Palm Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Donna. We plan to continue giving great customer service and a clean place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Wayne Bogle Parts and Service Director

April 14, 2024

car was ready sooner than I thought and came back with no grease stains. New to this dealer and was very happy. More

by mshaw104
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Apr 16, 2024 -

Palm Chevrolet responded

I am ecstatic to hear about your positive experience with us! I will share your feedback with my team and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

Apr 17, 2024 -

mshaw104 responded

Bryan, my service advisor called me regarding my.review. He explained to me all the extras i purchased when I got the.car. Could have been either it wasn't. Explained to me or I must have forgot. I am glad he called. Thanks Bryan

April 14, 2024

Had an appointment for an oil change, was told it would take 1 1/2 hours, but got the car back in an hour. I was pleasantly surprised! More

by kingjj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Degroot 5 Stars
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Apr 16, 2024 -

Palm Chevrolet responded

Thank you for providing this amazing feedback! Our team appreciates your comments and I hope that you will visit us again soon! Sincerely, Wayne Bogle Parts and Service Director

April 13, 2024

Very quick service. Very happy with Craig Pearce.. We are very happy with our new steering wheel. The grip is great and the heat will be used over Christmas. More

by PAM.WOOLLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
Report | Print
Apr 16, 2024 -

Palm Chevrolet responded

Pam, I strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to me for anything else. Thank you for choosing Palm Chevrolet's Service Department. Sincerely, Wayne Bogle Parts and Service Director

April 13, 2024

We were treated with respect and fairness. Both Jason and Jared provided exceptional customer service. More

by tnarckwd
Recommend Dealer
Yes
Employees Worked With
Jason Sanabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria (loaner car)
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Apr 16, 2024 -

Palm Chevrolet responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, The Palm Chevrolet Team

April 12, 2024

Franchesca she do excelente job always, she is very respectful and very nice, she is the best. More

by Dannyyclaudia24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John C. Zurakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Palm Chevrolet responded

We are so happy to hear that your recent visit went so well for you, Danny! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day! Best, The Palm Chevrolet Team

April 12, 2024

It needs some help. You’re only thinking of the dollars. Oil change in Michigan. 57 to 59 dollars with tire rotation. Just paid u 96 dollars same thing here. More

by gbennett21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback with us. I take these matters very seriously and would like to learn more about your time spent with us. Please contact me at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

April 12, 2024

It's ok. But it took them 2 hrs. to do an oil change on my Corvette. More

by ladypilot11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
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Apr 15, 2024 -

Palm Chevrolet responded

I apologize for any inconvenience you experienced. I understand how frustrating this can be and I am doing my best to ensure that all customers receive timely service. Please let me know if there is anything else I can do to help. Sincerely, Wayne Bogle Parts and Service Director

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