Brandon Maynard

Worst of the worst . .. not only do they price gouge like most dealerships but they lie which is even worst. I will never return. First off I dropped off my suv for a s .. not only do they price gouge like most dealerships but they lie which is even worst. I will never return. First off I dropped off my suv for a starter.. they quoted $400.99 for parts and $554.97 for labor $1082.59 after fees,Every shop I called in Ocala was under $600 out the door. After my wife received the quote i had called Palm chevy to get a breakdown of the pricing and was connected to a very rude sarcastic I hung up, called back and asked for management, supposedly spoke to a manager. I explained that I was disgusted with the service and he apologized profusely. I told him I was just going to pick up my suv and take it elsewhere. He told me about the diagnostic fee and that he was going to waive the fee and let me come take my car. The tow company got there to take it and they went back on there word and refused to let my car go without paying the fee. I told them I talked to management and they waived it. They called me a lier and said they asked everyone... if that was the case they would have found out who told me it was waived. So I had no choice but to pay the fee even tho they didn't do anything. If your a fan of getting ripped off and lied too this is your place!! But if you want real service that will do the job for half the cost and a million times better service call Checkmate auto repair 3527320070. great service great prices great people. Don't waste your time and money on crooks More

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It's a wonderful dealership and I have purchased 4 auto mobiles from them and will continue to do so ! mobiles from them and will continue to do so ! More

by SMAWILLIAMS Verified Customer Verified Customer

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Great service, knowledgeable, staff and welcoming atmosphere with recommend to any friend and family membe. atmosphere with recommend to any friend and family membe. More

by thaliatarazona Verified Customer Verified Customer

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Excellent sales experience from ordering the truck all the way through to delivery. Good follow up and kept us informed throughout the entire process the way through to delivery. Good follow up and kept us informed throughout the entire process More

by SLK380 Verified Customer Verified Customer

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Outstanding. They were amazing to work with and they didn't push us to purchase. They were amazing to work with and they didn't push us to purchase. More

by DANCEREV889 Verified Customer Verified Customer

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Purchased a new truck paying cash on July 31, 2020. With covid, I negotiated by phone. I chose a truck I was happy with. Salesman told me it was probably in their holding area or other dealership. 10 days l covid, I negotiated by phone. I chose a truck I was happy with. Salesman told me it was probably in their holding area or other dealership. 10 days later, I don’t have my truck, and they can’t tell me it’s location. In this age of technology, I have a difficult time believing they can’t locate it or give me a delivery date. How can you lose a vehicle with a vin number you are responsible for? A refund would be appreciated so I can purchase a truck I can drive. Very disappointed in this entire process. More

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Muy buen trato, fuimos para ver opciones y terminamos entregando nuestro carro y contentos salimos con uno nuevo, lo que más me gustó fue que nos quedamos en los pagos que queríamos gracias a todos los q entregando nuestro carro y contentos salimos con uno nuevo, lo que más me gustó fue que nos quedamos en los pagos que queríamos gracias a todos los que nos atendieron More

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Truck Stolen and Dealership didn't care My dad has bought two brand new trucks from Palm within the last 5 years. Service department is the worst I have ever heard of. One time my dad br My dad has bought two brand new trucks from Palm within the last 5 years. Service department is the worst I have ever heard of. One time my dad brought his truck in for service and picked it up. Next day he sees hes missing some lug nuts. He checks them and they put his wheels back on HAND TIGHT! Brings the truck back in and the service department blows it off but did put new lug nuts on. They were also nice enough to leave Black grease hand prints all over the inside of the cab. My Dad brought in his truck for a recall, leaves it on a Friday and on Monday gets a call is truck had been stolen. Palm claims they have video and everything. Once the police show up and my dad they then claim they don't have video. But this gets better! First they tell my dad they don't even know WHAT DAY IT WAS STOLEN!! Plus they left my dads truck UNLOCKED WITH THE KEYS IN IT! The truck was left in their care and supervision and in their "secure lot". After all that they tell my dad its "Its not their problem, they don't have their own insurance, and that he will have to go through his insurance". The truck was found days later with everything cleaned out of it, papers, batteries, hundreds of dollars of tools, floor mats, my dads buck knife he was given as a kid, and his recently passed mothers key ring. At least left the strongest smell of smoke I have ever smelled. Still the dealership says its not their problem. Finally they offer to give him floor mats and a small check to cover some of the tools. Its been over a month and still no check or floor mats. Do not go here! Unless you want a wheel to fall off or your truck stolen. More

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There are integrity issues at this place. I took my Corvette in for new tires and when my car was returned the rims were severely gouged. Paul Geisen offered to refinish the rims instead of re I took my Corvette in for new tires and when my car was returned the rims were severely gouged. Paul Geisen offered to refinish the rims instead of replacing them! When they were returned to me they still had scratches on them and Palm Chevrolet( General Manager Brandon Maynard) refused to fix the issue. I finally had to go through GM to get the rims replaced and it took over four months to get this resolved. This place is a disaster, there are some serious integrity and accountability issues going on at this dealership. More

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Palm Chevrolet / Great Experience Dealership was no pressure, courteous, and plenty of inventory. Salesperson (Mike Scott) was very personable. Just purchased the vehicle, so no expe Dealership was no pressure, courteous, and plenty of inventory. Salesperson (Mike Scott) was very personable. Just purchased the vehicle, so no experience yet with service department, but expecting good things. More

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