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Palmen Buick GMC - Service Center

Kenosha, WI

4.5
2,800 Reviews

2,800 Reviews of Palmen Buick GMC - Service Center

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June 05, 2025

Very confrontational and aggressive with customers, service department act like heathens! Had a good idea to whoop their xxxxx, especially Ben and the other xxxx sucker who sits on the far side from Be More

by Shedricspencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan First
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben service department half of a star
June 05, 2025

Took 1:45 minutes for a oil change and tire rotation. And it cost 25% more than a different dealer that I normally take it to. More

by Michael Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Explained everything from start to finish. Easy and uncomplicated. I knew what to expect. Great friendly service! More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Moore
June 04, 2025

Tim was very pleasant and had my problem taken care of quickly courteoslyI.I I , would highly recommend Palmen More

by Japnap500
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Well thank god for Palmen they took care of my car so far it’s good good price I love my little verano More

by HALLJANET34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

I’ve been working with Tim for at least 10 years. He always provides excellent customer service. More

by s_kutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Friendly clean good interested in providing good service. Service department could be more interested in helping More

by Sur
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
June 02, 2025

We continue to bring our vehicles in for routine maintenance even after our warranties expire. Great service and easy to work with. More

by JENNGROH75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gersch
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

The dealership employees are always professional and work is explained before it is performed. All work is done in a timely manner. More

by Loschdg
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
June 01, 2025

Everything was fine. It took longer than expected. My experience was fine Ben did a good job. I believe my car was well taken care of. More

by MAXIMA711
Recommend Dealer
Yes
Employees Worked With
Ben