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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,732 Reviews

2,732 Reviews of Palmen Buick GMC - Service Center

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August 20, 2020

I love the service department they always fix what needs fixing and have it done in a decent time I high recommend there team in this department. More

by Truck guy
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

Excellent quick service once again- very easy - made appointment on line-friendly service - knowledgeable and helpful service people- every thing is so easy - thank you More

by Kernsjacalyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wojciechowski
August 18, 2020

The great service is why I have chosen Palmen for multiple vehicles over the years. Their service is consistently above and beyond. They take great care of us! More

by JENNIFER.RATLIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan First
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy, Alfonso Gomez, Nat Zunkel
August 17, 2020

My only concern is the length of time it takes for an oil change. It seems very long, but perhaps that’s the norm. Otherwise everything is great! More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
August 17, 2020

Tony was great. He explained everything so I could understand what and why the repairs were needed. He was easy to talk to and didn't push any repairs I wasn't comfortable making at the time. More

by LEATHERANDLACE911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wojciechowski
August 17, 2020

Good reliable service honest provides clear information.good facilities clean and comfortable waiting area .and the most important thing they provide good service.Customer-friendly More

by akoito2791
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Palmen Buick GMC responded

Thank you for the kind words. Please let us know how we can improve to earn your complete satisfaction.

August 16, 2020

Tim Hoffman is great! He keeps you updated on what’s going on. Great customer service. Service area was clean and they took great to protect my car More

by LITTLEBITT1956
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2020

Palman is the only place that I take my car to. Tim Hoffman is a top notch service tech. He always gets me in to take care of my Buick More

by AMBER-MIKE
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Did a you good job with communication. Did what they said they were going to do. I was satisfied with the service I received from Tony. More

by fricchio
Recommend Dealer
Yes
Employees Worked With
Tony Wojciechowski
August 14, 2020

There were lots of issues with the service contract Tim was great at keeping me informed along the way. The rental was great and the attention to detail was apperciated. More

by BC
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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