2,756 Reviews of Palmen Buick GMC - Service Center
Prompt, friendly service. Jason understood my issues, diagnosed the problem and got my Jeep back to me promptly. Tim was on vacation, but pointed me in the right direction in his absence. diagnosed the problem and got my Jeep back to me promptly. Tim was on vacation, but pointed me in the right direction in his absence. More
Very professional and fast service with complimentary cookies n coffee with a children’s area to rest while you can handle car business. Everyone I’ve talked to also had excellent manners and treated eve cookies n coffee with a children’s area to rest while you can handle car business. Everyone I’ve talked to also had excellent manners and treated everyone with respect. More
Always a pleasant experience at this dealership. Tim is great Service advisor. Always able to work around my schedule. Wait time was very minimal. Waiting area is very nice and comfortable. great Service advisor. Always able to work around my schedule. Wait time was very minimal. Waiting area is very nice and comfortable. More
Tim in the service department is amazing. He goes above and beyond every time I visit the dealership. His customer service skills are top notch and beyond every time I visit the dealership. His customer service skills are top notch More
Quick in and out Foolishly lost a computerized key for a GMC truck. They had the blank in stock and were able to cut and program a new one in a short amount of time an Foolishly lost a computerized key for a GMC truck. They had the blank in stock and were able to cut and program a new one in a short amount of time and at a fair price. Very nice people with top skills. More
The guys there are the best!! Even when l have a problem they have always helped. Jason and Jeff in service are good men, and a good representation of Palmen! they have always helped. Jason and Jeff in service are good men, and a good representation of Palmen! More
Jason, in service, did some extra digging for me and found out I had an extended warranty and saved me $2000 on my repair. While they had the car they did the most amazing interior and exterior detail. found out I had an extended warranty and saved me $2000 on my repair. While they had the car they did the most amazing interior and exterior detail. Excellent service! More
Great Service Jason is courteous, knowledgeable and always pleasant. He recommends the most efficient way to get work done. Overall the people working there great Jason is courteous, knowledgeable and always pleasant. He recommends the most efficient way to get work done. Overall the people working there great and the car comes back clean too. More
Dealership was outstanding, Tony went above and beyond at getting me back on the road, especially since I was over 300 miles from home. Other local dealers and GM customer service were no help at all, even t getting me back on the road, especially since I was over 300 miles from home. Other local dealers and GM customer service were no help at all, even though it was part of an extended recall. We were in the area for cancer treatments and didn't need the added stress of a breakdown caused by getting a software update on the brake system that caused mechanical failure. More
I very pleased whenever I bring my vehicle in for service. Tim in Service is my to go to guy who makes sure I have a loaner vehicle ready for me when I drop off my vehicle. A+ dealership service. Tim in Service is my to go to guy who makes sure I have a loaner vehicle ready for me when I drop off my vehicle. A+ dealership More