Palmen Buick GMC - Service Center

They were ready when I arrived. The service man was courteous and answered my questions. And my car was serviced and washed in a timely fashion. courteous and answered my questions. And my car was serviced and washed in a timely fashion. More

Excellent customer service. I appreciated Jeff keeping me updated as the parts arrived and service was completed 👍 Cost was unfortunately a bit higher than I had expected. updated as the parts arrived and service was completed 👍 Cost was unfortunately a bit higher than I had expected. More

Great service! Tim Hoffman is very professional and highly recommended. Palmen is been taking great service of my SRX for 5 years now. Thank you! highly recommended. Palmen is been taking great service of my SRX for 5 years now. Thank you! More

The service manager was polite and well versed in what I needed to have serviced. His estimates for both time and cost were spot on. The service department was clean and efficient. My car was returned wash needed to have serviced. His estimates for both time and cost were spot on. The service department was clean and efficient. My car was returned washed and I have no more problems. More

Tim Hoffman was great to work with. Class A service and answered all my questions and addressed all my concerns. He is a super valuable asset. answered all my questions and addressed all my concerns. He is a super valuable asset. More

Very friendly, easy to work with. Be sure to look up Tony in service and Fred or Dennis in parts; great to work with, genuinely good people. in service and Fred or Dennis in parts; great to work with, genuinely good people. More

Prompt friendly service. My tire was losing air and they found the problem in a satisfactory amount of time and repaired the tire right away. found the problem in a satisfactory amount of time and repaired the tire right away. More

Palmer's employees are courteous , smart and go out of their way to be sure you are taken care of. Tim bent over backwards for me. I needed info on extended warranty and he got it for me and the called me their way to be sure you are taken care of. Tim bent over backwards for me. I needed info on extended warranty and he got it for me and the called me at home with the info. More

Tim was great. He made sure that the repair was correct and that we were satisfied. Can't think of any better place to have our Encore repaired and that we were satisfied. Can't think of any better place to have our Encore repaired More

Oil change It was good to see the dealership practicing social distancing. They wiped down the touch points on my car before and after the service. Thank you. It was good to see the dealership practicing social distancing. They wiped down the touch points on my car before and after the service. Thank you. More