2,291 Reviews of Palmen Buick GMC - Service Center
General service I've had Tim Hoffman as my service advisor for years now and he's always provided excellent service and communication. No surprises on the cost or ti I've had Tim Hoffman as my service advisor for years now and he's always provided excellent service and communication. No surprises on the cost or time to complete the work, Tim always gets back to me with answers in a timely fashion. More
Thorough and efficient Always courteous and knowledgeable. One team member always assigned to you which makes The flow between dealer and customer run efficiently. Clean Always courteous and knowledgeable. One team member always assigned to you which makes The flow between dealer and customer run efficiently. Clean and well organized. They take the time to explain everything look up and compare all prices to get you the best value. Car not only ready when they promised but also washed. Couldn’t be happier with service have used Palmen for all my cars for years. More
Service by professionals When ever I need my vehicles serviced, I head right to the best, Palmen GMC Buick Cadillac. They listen to you and want to repair your vehicle right, When ever I need my vehicles serviced, I head right to the best, Palmen GMC Buick Cadillac. They listen to you and want to repair your vehicle right, the first time! Tim Hoffman is excellent and easy to talk to. The technicians that work on your car are experienced, do great work and important to me clean work! Highest recommended for a professional experience. More
Oil change Excellent service.Friendly staff.Was able to get vehicle in at a time that suited my schedule.very satisfied with my experience all around.Nuff said. Excellent service.Friendly staff.Was able to get vehicle in at a time that suited my schedule.very satisfied with my experience all around.Nuff said. More
Is it full?? I just bought a new car and had to bring in in for extra care protection to be applied. Well the gas gauge on my loaner was a minute short of full. I just bought a new car and had to bring in in for extra care protection to be applied. Well the gas gauge on my loaner was a minute short of full. So the service man said I had to fill it up. I drove to the nearest station and tried to pump in more gas. I was able to get in 1.2 gallons. I looked at the gauge and it looked the same to me, so I did the process all over again. This time The nozzle again kept shutting off but I wasn’t going back till I filled it. So I proceeded to pump it in as it continued to snap off. I ended up putting in 2.4 gals. The kicker is when I bought the car is was on less than 1/2 a tank. I guess I should have had them top it off, since I spent a Bundle. The pluses were the car was serviced quickly and I was given a vehicle to use. More
Good experience Dan Cholly took the time and went over different vehicles and price points concerning specific features I'm looking for in a vehicle. Very knowledgeab Dan Cholly took the time and went over different vehicles and price points concerning specific features I'm looking for in a vehicle. Very knowledgeable and professional. More
Peace of mind for your car! I have been taking my car for service at Palmen for 5 years now and working with Tim Hoffman. He is the best! Its well worth the peace of mind I have I have been taking my car for service at Palmen for 5 years now and working with Tim Hoffman. He is the best! Its well worth the peace of mind I have knowing my car is being taken care of by knowledgeable and professional service staff. More
Incredibly Wonderful! Palmen GMC is an outstanding service and sales group. I got my first Yukon there, had it for 20 yesars with them taking great care of it all the way. Palmen GMC is an outstanding service and sales group. I got my first Yukon there, had it for 20 yesars with them taking great care of it all the way. Bought another Yukon in January, they are now caring for that one as well. I cannot say enough about Service Manager Dan First and Service Writer Jason Garon. They are so friendly, helpful and really know how to provide great customer service. Between them and the rest of the team, you always know you are in good hands with this group. My salesman, Mike Mattner, was great as well! I highly recommend this dealership! More
Customer service good Went in for oil change. 2 hrs later was out and about. Nice friendly customer service but waited to long. Nexi time I'll do it on a Saturday. Went in for oil change. 2 hrs later was out and about. Nice friendly customer service but waited to long. Nexi time I'll do it on a Saturday. More
Service Tim and team always do a great job of taking proper care of my vehicles and the service is first class! Palmen motors is the Best! Tim and team always do a great job of taking proper care of my vehicles and the service is first class! Palmen motors is the Best! More