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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,804 Reviews

2,804 Reviews of Palmen Buick GMC - Service Center

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November 10, 2024

Nice workers but didn’t fix the problem still have a check engine light and it came on the day after I got it back More

by Michael5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Professional staff and everything was done in the scheduled time for the appointment. Price was very good! More

by Jcrog5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

I was in a bind and JASON got the parts and made the repairs in short period of time and got back on the road. Thanks for the help. More

by dewitzgreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

They take excellent care of my car! I also appreciate the detailing they do to my Cadillac following service. More

by Dianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Got the car n on schedule and contacted us soon as it was ready. Washed our vehicle too. More

by Steve.salituro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Gomez
November 07, 2024

I liked the cleanliness of the dealership. I liked the amount of cars to choose from. The staff was excellent. On the first question about Jason Garon , I can't comment. We worked with Adam Gr More

by TGWEIS462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Moncayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

I had a pleasant experience working with Palmen staff buying my new car. They were all very friendly, answered questions, explained things clearly, and worked with me for trade in value. Tim in the serv More

by CSMOGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Gomez
November 07, 2024

The service area has historically been good. This time around after having service I expected a bill and they said nothing was owed. Only to get a call a few days later saying they made a mist More

by 4Yankee4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Very easy to talk to very knowledgeable explained exactly what was done. It was a very pleasant experience. More

by Spin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Gomez
November 07, 2024

Tim worked as a professional, very courteous and has great communications between customer and dealer. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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