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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,830 Reviews

2,830 Reviews of Palmen Buick GMC - Service Center

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January 20, 2024

Great man and went through and show me the problem on my Buick. I like the complimentary coffee! More

by bachluthology
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

Very easy to schedule and work with for maintenance or solving issues with my car!! More

by IAMAYNARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

Courteous, professional and understanding. Will continue to go to this dealership. Quick completion of services. More

by BILLKUSS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

All work is done in a timely and professional manner. Service pricing is competitive with most. More

by fiedlermt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan First
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

Friendly! Very informative. Gets necessary repairs done quickly. Great waiting lounge. Very friendly staff. Would recommend their service department. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

I feel i was over charged. Way expensive I was going to get a new terrain until this drive chain needed to be replaced I had no warning sign or engine lights coming on. More

by TBALDWIN64
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben
December 14, 2023

Had warranty work to replace water pump. Oil cooler was bad , over 1000 later and a week and a half, got my car back. Less than 2 miles down the road major oil leak. Cam seal was damaged . A More

by Gene A Herrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Hoffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

My car is outdated since buick no longer makes the cascada. I needed an oil pan. The located one in Florida and needed it shipped to Wisconsin. So almost 2 weeks later with a dealer rental the $$ wer More

by D_BLOUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy service department. And the awesome service manager Dan First
December 13, 2023

Like I always say, never an issue with this dealer! Always quality work and communication is fantastic! I never hesitate to bring in my vehicles here for service or repair! Great dealer!! More

by Hispeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

Jason was very helpful. He programed my new key fab right away while I waited. He was also very helpful in diagnosing the code that came up on my vehicle. I would bring More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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