Palmen Buick GMC - Service Center

Outstanding service writer along with outstanding dealership. Vehicle was fixed properly with next day service . dealership. Vehicle was fixed properly with next day service . More

Jason Garon always gives us the best service advice and we trust his judgment. We get the best service on our vehicles with Palmen. we trust his judgment. We get the best service on our vehicles with Palmen. More

Price gouging it wut I feel. The mechanic are not good. Need a new manager The mechanic are not good. Need a new manager More

Tim and the team took good care of my Acadia issues. Yes, I will be back with oil changes and routine maintenance.. Thank you. - JH Yes, I will be back with oil changes and routine maintenance.. Thank you. - JH More

Tim and the service guys were absolutely excellent with my 2018 Tahoe when it broke down unexpectedly. More importantly, they listen to me as I explained other problems that I was having when my dealership my 2018 Tahoe when it broke down unexpectedly. More importantly, they listen to me as I explained other problems that I was having when my dealership back in Ohio would not listen. They were able to diagnose the problems and did an excellent job of helping me with my warranty company so that the majority of my bill was paid. They really went out of their way and even stayed late to help get all of the problems diagnosed and me back on the road QUICKLY. They are outstanding, and since I have family in the area, I will be returning to them for future issues instead of my Chevy dealership in Ohio. More

As always great experience. The best in the business. Looking forward to my next visit. The best in the business. Looking forward to my next visit. More

dealership is very clean Jason is very good with people & is professional keeps customer updated & delivers the car clean is professional keeps customer updated & delivers the car clean More

Tim Hoffman always does a good job for us and is the main reason we patronise Palmen Buick reason we patronise Palmen Buick More

Never had an issue with my previous service advisors but the most recent one was quite unprofessional. Not only did he continuously address me by “Man” but when he called to tell me about the additional wor the most recent one was quite unprofessional. Not only did he continuously address me by “Man” but when he called to tell me about the additional work that my vehicle needed he did not tell me that the original service was complete. I had to call back to get that information. I don’t expect to be addressed by “sir” all the time but I don’t believe asking to be addressed by at least my name is asking too much. I usually don’t complete surveys but I feel this needs attention incase it is a pattern. I will continue to service my vehicle here but I would rather not interact with my most recent service advisor. Thank you More

Palman Buick GMC always delivers a great service experience. Jason make sure that my vehicle is well cared for and that I'm back on the road ASAP. experience. Jason make sure that my vehicle is well cared for and that I'm back on the road ASAP. More