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Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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8320 Washington Ave

Racine, WI

53406

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Showing 2,528 reviews

December 06, 2020

Charged me almost 500 dollars to diagnose a problem on my car. I called the service manager and was told he will look into it and never called me back. Obvious they don't care about their customer and scammi More

by Luke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wally Clark
Dec 21, 2020 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review, as all customer input is greatly appreciated. I tried reaching out to you on 12/8, and would definitely like to look into this further, but unfortunately DealerRater only provides me with the screen name "Luke" which I have been unable to match with any recent service visits. If you could provide me with the full first & last name that this vehicle's visit was done under and what type of vehicle it is, I will gladly follow-up with you further. Phone number and last eight digits of the VIN would be additionally helpful if handy. You can use any of my direct contact info listed below and I will get back to you ASAP. Thank-you and have a nice day. Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-Mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

Dec 21, 2020 -

Luke responded

Deleted

December 05, 2020

Excellent customer service! Patty continually goes out of her way to make sure my vehicle needs are fulfilled including providing lowest possible pricing.for parts and/or services provided. More

by chris.moericke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2020

Nick was great to work with. No pressure, he was very helpful and made the process very smooth. We love our truck and couldn't be happier with the service we received. Thank you!! More

by Mj2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barsuli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Hendrix
December 04, 2020

I am only familiar with the service people as I am a new resident of this area. I have dealt with 2 different service providers and the cashier. All have been very professional and helpful. Thanks More

by jcsuni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord, Wally Clark
December 04, 2020

Just stopped in for a routine oil change. It went as planned, no surprises and vehicle was done as planned. Patti is my favorite service advisor. More

by jamesruffalo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

Convenient appointment times. Everyone was pleasant and helpful. Appreciated car being washed. Service was done in a reasonable time so that the wait time worked with my schedule More

by lindaklady@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

It was great to get into another car from Palmen in Racine. This is the second car I have leased from them and everything was great once again. More

by AMYW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wampole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Amburn, Chuck Schovain
December 03, 2020

Thank you Our family would like to thank you for our Thank you Our family would like to thank you for our Newest member of our family The Dodge Caravan we especially thank Vince Gedgaudas great jo More

by Owens
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Gedgaudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Amburn
December 03, 2020

I always take my vehicle to Palmen Motors for service. It is also where I go to buy my new vehicles every three years. They know me and I know them and I trust them to do a great job. They don’t disapp More

by QUEST4ED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Love working with Vince. He understands my needs and doesn't push. He was also helpful with the settings and controls in my new Jeep so I didn't have to figure out all of it on my own. More

by jodyjoy59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Gedgaudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Amburn
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